Location: Nationwide/Remote

Inside Sales Manager Position at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Flexible/At Home Working Options
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
• Family owned for 90+ years

Position Summary:

Benco is seeking an Inside Sales Manager to manage the active selling and support of the Inside Sales team members. This person is responsible for achieving set team sales goals for merchandise, equipment, services and other offerings. This role will ensure all members of the team are effective and able to meet the performance guidelines set to surpass company goals while providing the best customer experience. The manager will oversee all hiring, coaching, training and sales execution for the team. This role will partner with Marketing and the VP of Sales as necessary to collaborate on strategic initiatives.

Do These Responsibilities Interest YOU?

• Sales and Profit Goals: Coach team to achieve sales and profit goals by maintaining existing business and adding new business.
• Creates an environment of growth and ensures all team members and department are set up for success
• Conduct team meetings, acting as a leadership resource for product and procedure questions
• Determine sales forecasts and operational metrics and work with executive leadership to adjust strategy
• Recruiting, Hiring and Retainment: Add the right new people to the Benco team, especially strong performers who will elevate the team. Look to retain top performers while ramping up all team members
• Responsible for quality monitors on Inside Reps. Including feedback and process improvements tactics. Analyze department results and metrics and develop best practices to enhance overall team performance
• Actively seeks to increase efficiency and effectiveness of work processes and make recommendations for process improvement
• Demonstrates strong product knowledge and effectively provides coaching to associates with set criteria
• Responsible for leading by example
• Ensure goals are achieved by Inside Sales Reps
• Meet regularly with department leadership along with sales reps through weekly conference calls & regular meetings.
• Strategic Vision: Communicate Benco's strategy & vision to the Inside Sales teams.
• Understand and communicate the range of Benco programs to sales reps.
• Review team results in targeted areas (new accounts, new items, Benco Brand sales, customer satisfaction, etc.) and work with reps to improve results.
• Actively participate in Benco committees and provides input as appropriate.

Do YOU Meet These Requirements?

• Bachelor’s Degree in Business, Management or related field or equivalent education/experience
• 7-9 years of leading a team of sales professionals
• Ability to manage, influence and direct a team of sales staff while focusing and developing quality improvement processes and a superior customer service commitment within the team
• Provide strategic leadership, coaching, training, and motivating team members
• Ability to manage by objectives, set goals and build performance accountability to assure that our customer service is outstanding and performance goals are surpassed
• Excellent organizational and communication skills both orally and in writing
• Innovative leadership skills
• Ability to work in a fast-paced environment; knowledge of budget planning

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.