Job Title

Inside Sales /Customer Service Representative

Position Type

Full-Time

Hourly, Non-exempt

Monday – Friday, 8 a.m. to 5 p.m. (Five days per week)

Supervisory Responsibility

This position has no supervisory responsibilities.

Salary Range

$23.00/hr. to 28.00/hr.

Reports to

Sales Division Manager

Desired Start Date

ASAP

Olympic Wire and Equipment, Inc. www.BalerPartsOnLine.com www.OlympicEquipment.com

Olympic supplies equipment solutions to save the environment and prevent waste going to our landfills. We are the largest in our industry on the West Coast working with Government municipalities, private industry and large manufacturing. Customers like Amazon, International
Paper, Waste Management, Walmart, etc...

Job Description
We are searching for a dedicated and passionate individual who is ready to join a company that is currently building strong momentum and growth. As an Inside Sales Representative, you will be responsible for contacting customers by phone and email concerning new orders and existing orders. You will be responsible for processing all orders and shipments by communicating with our outside warehouses and transportation specialist. You will be responsible for providing timely and accurate information to new and existing customers using product and application knowledge. The ability to develope a strong understanding of our products, customer needs and requirements is crucial. It is important that the candidate thrives in our entrepreneurial company culture where change is constant, growth is immense, and opportunities abound.

Essential Responsibilities
- Perform daily outbound sales activities that include cold calling, emailing and lead follow-up to create a sales opportunity.

- Service new sales opportunities through Inbound lead follow-up and Outbound calls and emails..

- Partner with our outside sales representatives to meet and exceed customer service expectations.

- Learn the market and become aware of procedures, new technologies, and techniques to develop a strong sales approach.

- Maintain and expand database of current and prospective clients.

- Keep the sales pipeline full to consistently move potential clients through the sales process and follow up.

- Manage and track leads using a CRM while maintaining accurate and up to date records.

- Participate in team-building and company-growth activities including strategy setting and sales training.

- Excellent time management and organizational skills required.

Minimum Qualifications

- Bachelor’s Degree

- Proficiency with Microsoft Office

-Excellent oral, written communication, interpersonal, and persuasive skills

- Ability to multi-task and meet deadlines given

Desired Qualifications

- 1-2 years of sales experience

- Cold calling

- Experience creating own Lead Generation

- CRM knowledge (Equivalent to Pipedrive)

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Health insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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