I.T. Director, Sonoma Valley Hospital – UCSF Job at University of California San Francisco
The incumbent is required to understand, interpret, and communicate SVH operational objectives, develop strategies and policies, and ensure human, financial, and physical resources of SVH IT are properly aligned with the operational and clinical needs of SVH in a secured environment. This includes the establishment of operational processes, tools, controls and skill sets required to deliver stable, secure and predictable IT environments as well as high quality and timely delivery of IT services to SVH. The incumbent, operating with a high degree of autonomy, oversees through peer and subordinate Managers the accountability and stewardship of department resources and the development of systems and procedures to protect organizational assets. Additionally, the incumbent is responsible to bring forward and apply the UCSF IT standards of IT operations, security, governance, external IT partner services, and technology where appropriate. Finding opportunities to leverage the UCSF IT contracts and pricing for the benefit of SVH is also an expectation of this role.
The incumbent will also collaborate closely with the SVH Chief Medical Officer (CMO) and the UCSF Associate CIO of Enterprise Systems for purposes of attaining advice, direction, priority setting and budget planning. This may include advocating with the CMO of IT investment needs and advising on the risks within the IT environment such that SVH executives have the information necessary to make informed and pragmatic decisions about which IT investments to prioritize.
As part of this, the incumbent is expected to exemplify UCSF and SVH core values of judgment, communication, innovation, and impact and continue to build and strengthen departmental culture, employee engagement, and strong customer service to all business partners and colleagues.
Duties and Essential Job Functions:
- Makes day to day decisions on IT-related matters, prioritize the focus of the SVH IT team and ensures achievements of objectives
- Manage the performance and skillset of the SVH IT team to establish and maintain high performance which may include coaching, developing and transitioning staff as appropriate
- Reviews status of information technology operations and projects and prepares recommendations for new systems or improvements
- Coordinates agendas and preparation of materials for local IT-related governance or decision-making meetings.
- Participates in appropriate UCSF Health IT governance forums to promote coordination
- Evaluate ongoing user needs and identify gaps in client training or information technology (IT) service delivery
- Establish and assign responsibilities for the administrative processes required to support selection, contracting, acquisition, payment and management of IT vendors and partners
- Leverage UCSF information technology practices and procedures for operational excellence in IT areas where appropriate, e.g. end user security awareness training/communication
- Provides responsive advice, counsel, education, and service to SVH leaders concerning IT matters, engaging other SVH and UCSF team members for support as appropriate
- Keep senior leaders at SVH informed and involved in major IT operational issues
- In conjunction with CMO and Associate CIO UCSF, develop annual operating and capital budgets for IT
- Act as a key point of coordination for projects and services provided by UCSF
- Establish and maintain a culture of teamwork and effective collaboration
- Assign and delegate activities across the SVH IT team
- Develop and support culture of Service Excellence
- Perform other duties as assigned
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training
- 5-10 years of experience managing an information technology organization
- Demonstrated ability to manage and coordinate individuals with different professional training, skill sets and personalities, across teams, and regardless of relative rank or status, in order to execute complex, impactful projects and initiatives in a collaborative manner
- Demonstrated proficiency with the design of workflow processes integrated with automated systems
- Demonstrated ability to promote and maintain good interpersonal relationships, and a proficiency in team building, conflict resolution, group interaction, and customer service
- General knowledge of information technology components especially in the areas of infrastructure, security, and applications support
- This position requires flexibility to orient and work at UCSF Health and affiliate partner locations
Preferred Qualifications
- 5+ years of healthcare related experience
- Experience working within health systems, large academic centers, and community hospitals
- At least one prior implementation of IT systems in a hospital and clinic environment
- Advanced degree preferred
About UCSF
At Sonoma Valley Hospital, we take great pride in the care we provide. Our staff and physicians are deeply committed to the health and wellbeing of our community. Year after year, our team provides high quality patient care that meets and frequently exceeds national benchmarks.
We continually focus on how we can provide a safer environment through our “Culture of Safety” Program that continuously works to improve services and procedures. Sonoma Valley Hospital has received national recognition for its excellent safety practices. The Centers for Medicare and Medicaid Services has given us 4 stars which ranks us among the top 25 percent of hospitals nationally for quality.
We actively seek out new medical and surgical best practices to ensure that community members have state-of-the-art care and the best outcomes possible. We have an Emergency Department and Surgery Center that are among the most modern in the North Bay.
We are pleased to share our nationally benchmarked quality outcomes which demonstrate the effectiveness of the care we provide and explain why our patient satisfaction is very high.
We are proud to be an affiliate of UCSF Health. At UCSF, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
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