Job Summary:
Telecounselors provide individual counseling services via a HIPAA compliant, synchronous video platform to patients being served by New Season's clinics across the United States. Telecounselors work within a multidisciplinary treatment team consisting of Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being. All telecounselors are responsible for completion of all patient, program and state related clinical documentation. Telecounselors are eligible for remote work arrangements, at the discretion of program leadership and must meet all requirements of the company telecommuting policy and department performance standards.

Essential Functions:

• Performs counseling with assigned patients via synchronous video communication and onsite based on center needs.
• Educates patients in all aspects of treatment, corresponding health issues and steps to recovery.
• Maintains a performance standard of 60%of hours worked spent in direct one on one patient contact each month.
• Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
• Works with patients to complete intake, admission, discharge and transfer paperwork.
• Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
• Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
• Identifies any clinical/case management needs and works to address those needs.
• Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and using the designated scheduling tool.Reports patient abuse, neglect and exploitation as required.
• Reports patient grievances as required.
• Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
• Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals

Education/Licensure/Certification: Qualified candidates will have a Master's degree in a Human Services related field. It is preferred that candidates hold current independent counseling license (LMHC, LCSW, LMFT or equivalent license type) in the state they will support at the time of hire, with at least 1 year at current license level; however, consideration may be given to candidates who are current Registered Interns/Licensed Associates under active supervision who will obtain unrestricted licensure in the state that they will support within 90 days of hire.

Required Knowledge: Master-level knowledge.

Experience Required: Knowledge and experience in substance abuse and/or telecounseling is preferred.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Master's (Preferred)

Experience:

• Addiction Counseling: 1 year (Preferred)
• Counseling: 1 year (Preferred)

License/Certification:

• LCSW, LPCC, LICDC, OR LMFT (Preferred)

Work Location: Hybrid remote in Rockland, ME 04841

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.