JOB PURPOSE: Assists Human Resource Director in the direction and administration of the Human Resources function and providing leadership to the Pueblo of Pojoaque for human resources related matters. Responsible for corporate wide training and coordination of events. Participates in the daily operation of the Human Resource office.

Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching and supporting their career growth.

ESSENTIAL FUNCTIONS:

• Provides leadership to the human resources department functions and operations.
• Counsels with employees on things such as conduct and performance problems.
• Assist in advising and mentoring department managers and supervisors on performance of their team members.
• Plan, coordinates, delivers and monitors the New Hire Orientation for all team members.
• Identify and develop skills training as needed, working with departmental Managers/Directors.
• Ensures hiring managers are fully trained in interviewing and selection techniques.
• Oversees employee engagement activities and initiatives including the annual Health fair, holiday party and summer team member event.
• Manages the Winning Ways customer service program, including keeping the program fresh and engaging.
• Develops solutions or makes determinations for resolving complaints or grievances received from employees.
• Assists the Human Resource Director in the development and implementation of policy manual and procedures.
• Assist in investigating claims of harassment and discrimination.
• Conducts termination exit interviews.
• Other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Must be at least 21 years of age or older
• Strong knowledge of supervisory, management and decision-making techniques.
• Demonstrated ability to exhibit leadership and direct personnel to attain effective results.
• Knowledge of related department policies, procedures, and guidelines.
• Demonstrated knowledge of federal, state and labor laws.
• Excellent verbal and written communication skills.
• Demonstrated ability to handle a variety of customer requests and personalities. Must be people oriented.
• Demonstrated ability to maintain confidentiality.
• Skill is using computers and software (word processing and spreadsheet).
• Must be Bi-lingual, English/Spanish

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business Administration or equivalent experience
• Minimum of (5) years supervisory or managerial experience in human resources management in two or more disciplines
• Gaming Commission hiring requirements
• Professional dress
• Required to sign confidentiality statement
• Driver’s license required

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Standing-10% /Walking-50% /Sitting-40%; Office setting.
• Walking and driving for extended periods.
• Travel required.
• Some bending and light lifting and carrying required.