HSKP - ROOM ATTENDANT Job at Best Western Premier Bridgewood Resort Hotel
Best Western Premier Bridgewood Resort Hotel Neenah, WI 54956
Join our Team! Locally owned and operated, our mission is to provide a superior experience for our guests while being good corporate citizens. We will accomplish this together by treating our Team Members like family and operating our business by our company's culture values. We take pride in promoting from within and promise to be a part of your personal development whether you are career focused in our industry or pursuing other goals. We believe in giving where we get and invest in our community that provides us so much in return.
$150 Bonus After 90 Days!
$20 Gift Certificate to Ground Round After your Interview
Plus - Ground Round and Best Western Discounts, Team Member Swim Days, and Complimentary use of the Fitness Center.
Job Responsibilities:
- Clean and stock assigned rooms/suites to meet established cleanliness and quality standards
- Make beds, cleans rooms (bathroom, bedroom, sitting room, etc.), dusts, vacuums, washes windows/tracks, reports maintenance deficiencies and removes trash, dirty linens, towels and used amenities from rooms/suites
- Check, stock and transport supply cart. Conduct visual inspection of room/suite prior to completion
- Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities
Job Requirements:
- 1 year of housekeeping experience is required Supervisor experience not required, but
- would he helpful.
- Bilingual in both English and Spanish would be extremely helpful.
- Must be able to stand/walk for long periods of time.
- Required to be able to lift approximately 50 or more pounds.
- Must be willing to work mornings and weekends
Perks & Benefits:
- Hotel Discounts: Receive discounts at the Best Western Premier Waterfront Hotel, Copperleaf Boutique Hotel- Appleton, or at any Best Western International property.
- Ground Round Discounts: (Neenah or Oshkosh)- 50% on duty, 25% off duty, up to 3 other guests
- Holiday Pay: Time and a half pay on New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
- Complimentary access to hotel Pool and Fitness Center
- Aflac Offered
- Vacation Pay Offered (After 1 year).
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