POSITION PURPOSE
The Human Resources Administrative Assistant is responsible for providing all administrative and clerical support for the Human Resources Department. The HR Administrative Assistant works closely with other departments to provide information and services to the employees and visitors regarding hiring and many other HR functions.

ESSENTIAL FUNCTIONS

AVERAGE % OF TIME

• 25% Receive, verify, and maintain personnel related documentation, including staffing, recruitment, performance evaluations, and employee leave of absence.
• 10% Explain company policies, procedures, and benefits to employees.
• 10% Receive and review employment applications to evaluate qualifications or eligibility of applicants and enter into employment application tracker.
• 5% Arrange and schedule interviews with department manager and HR staff. Prepare documents needed for interview.
• 5% Inform job applicants on their status regarding acceptance or rejection of employment.
• 5% Answer questions regarding scheduled meetings, training, events, benefits, and other relevant information.
• 10% Compile and prepare reports, documents, and announcements regarding personnel activities.
• 20% Properly archive personnel information and applications once reviewed.
• 10% Providing ideas, coordination, and support of HR trainings, meetings, events, and special projects as and when needed.

Other:

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Clerical and administrative skills.
• Ability to provide basic advice on employment terms, conditions, policies and procedures.
• Ability to communicate effectively with internal and external contacts at all levels via telephone, email, fax and/or office visit.
• Ability to work to deadlines and within defined standards.
• Ability to compose and produce standard letters and reports using applications such as Word, Excel, Outlook, PowerPoint, and HR System.
• Ability to deal sensitively and appropriately with confidential information.
• Ability to undertake notes/minutes at meetings when needed.
• Ability to undertake research.
• Answering calls and assisting visitors.
• Maintain a clean and presentable work environment.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Must be able to communicate and work well with others.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Must be able to respond to guest requests and business volume quickly and efficiently
• Must learn and follow all guest service standards.
• General knowledge of the city where hotel is located and its attractions.
• Extensive knowledge of the hotel, its services and facilities.

Physical Demands & Working Environment

The conditions presented here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment:

· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems with frequent public contact and interruptions.

Physical:

· Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.

· Must be able to occasionally stoop, bend, kneel, crouch, reach, and twist.

· Must be able to lift, carry, push, and/or pull 25-50 lbs.

· Requires grasping, writing, repetitive motions, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with guests, supervisors and employees.

· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

· Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.

· Requires manual dexterity to use and operate all necessary equipment.

· Must have finger dexterity to use and operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

· Must be able to travel to other locations using various modes of private and commercial transportation.

Unusual Demands:

The work environment characteristics described here are a representative of those an employee encounters while performing the essential functions of this job. The work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

QUALIFICATION STANDARDS

Education

High school or equivalent education required.

Experience

Minimum of one to two years previous clerical and/or hospitality experience preferred.

Licenses or Certificates

Not applicable.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per Lotte Hotel Guam Standards.

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Barrigada, GU 96913: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Administrative: 1 year (Preferred)

Work Location: One location

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