Housing Navigator, Emergency Voucher Assistance Program Job at Riseboro Community Partnership
"All persons newly hired for employment by RiseBoro must provide proof of being fully vaccinated by the first day of employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process."
ESSENTIAL DUTIES AND RESPONSIBILITIES
The role of the EVAP Housing Navigator is to assist households in receipt of an Emergency Housing Voucher (EHV) through the processes of identifying, applying for, leasing, and moving into housing within 120 days of voucher issuance. Housing Navigators will not only work to secure safe, affordable housing for EHV recipients, but also to provide resource and benefit navigation to households once housed to ensure long-term stability. This is a predominately field-based position and will require travel within the five boroughs and possibly to adjacent communities in NYS and NJ if a household is interested in porting. The EVAP Housing Navigator will coordinate with various City agencies and their contracted providers to manage an ongoing caseload of households in receipt of an EVAP. This program and position are temporary through June 2023.
This position includes the following duties:
- Engage with City Agencies and their contracted providers to connect with households in receipt of EHV
- Engage in phone and field-based outreach to assigned EHV households, including engaging with clients in shelter and other settings
- Assist the household with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary
- Assist EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders
- Provide participants with listings of potential housing options in alignment with participants housing needs and geographic preferences
- Encourage all households to fully understand and review housing options in areas of higher opportunity where units are generally more expensive but could be supported by EHV because of exception payment standards
- Refer households to support services during the housing search and up to 3 months post-move
- Assist with obtaining HRA Broker Fee, Security Voucher, moving expenses
- Add units to HOME, when necessary
- Arrange for timely inspections and landlord corrective action, in coordination with PHA
- Explain and review the lease and sublease agreement with the EHV household
- Educate EHV recipients on their rights and responsibilities as tenants.
- Maintain accurate, comprehensive and current documentation and provide reports as needed.
- Coordinate with an independent evaluation team and support research functions where needed
- Perform reasonable related duties as assigned.
COMPETENCIES
- Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field strongly preferred
- Experience with the housing process and housing applications in NYC preferred
- Experience working with landlords, brokers and the rental market in NYC preferred
- Experience in case management or project management preferred
- Proficiency with computers navigating in multiple systems and web-based applications
- Strong oral and written communication skills
- Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate
- Have strong attention to detail
- Have excellent interpersonal skills
- Bilingual candidates preferred and encouraged to apply
EDUCATION EXPERIENCE
Bachelors degree required.
It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.
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