Housekeeping Supervisor Job Summary:

Housekeeping Supervisors oversee the work of housekeeping staff and ensure that the resorts', hotel rooms, meeting facilities, offices, and other facilities are kept clean and tidy. They enforce staff compliance with established safety and sanitation policies.

Supervisory Responsibilities:

• Assign and delegate daily tasks and give corrective direction as needed
• Assists in the hiring and supervision of all house, room, laundry, and public area attendants.
• Ensures the staff is properly trained and monitored in service techniques and operational procedures including attitude and appearance.
• Coach and counsel employees promptly and per Mission Inn's policy.
• Handle discipline and termination of employees as needed per Mission Inn's disciplinary policy.
• Ensures that members of the housekeeping staff interact with all guests and other staff members courteously and professionally.

Duties/Responsibilities:

• Responsible to maintain guestrooms, public areas, and work areas in the hotel and resort premises in a clean and orderly manner.
• Coordinates daily housekeeping operations and maintains housekeeping operating standards.
• Makes daily inspections of guest rooms with attention to detail, whether occupied or vacant, to ensure proper hotel standards are met.
• Able to inspect up to 60 rooms a day.
• Carry out lost and found procedures.
• Report maintenance issues to Engineering Department.
• Assist other departments and maintain proper communication between other departments.
• Reports to Assistant Executive Housekeeper/Executive Housekeeper
• Other duties as assigned by the management

Required Skills/Abilities:

• Must be able to work weekends and holidays.
• Excellent leadership, coaching, and training skills.
• Excellent customer service and interpersonal skills.

Education and Experience:

• High school diploma or equivalent.
• 2+ years as a housekeeper and/or housekeeping inspector

Environment:

Indoors, dimly lit, carpeted, climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas.

Outdoors, cement surfaces are hot, and humid, and the typical climate conditions and temperatures of Florida. With exposure to the elements.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods of standing and walking
• Must have excellent manual dexterity, fine motor, and gross motor control skills, hand/eye coordination, near and far vision, color recognition, and hearing.
• Willingness and ability to work around dust, dirt, and fumes
• Continuous repetitive motions such as climbing stairs, balancing, stooping, kneeling, crouching, bending, stretching, and twisting or reaching.
• Must be willing to begin work some days in the early morning hours and other times remain at work late into the night depending on the size and time of a particular banquet.
• Must be able to push, pull, or lift 50 pounds occasionally and up to 25 pounds regularly.
• Ability to work any day/shift; evenings, weekends, and holidays
• Ability to work on-call as needed
• Maintain a neat, clean, and well-groomed appearance
• Must possess hearing, visual and sensory abilities to observe and detect emergencies.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Howey in the Hills, FL 34737: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising a cleaning staff: 1 year (Required)
• Hotel: 2 years (Required)

Work Location: One location

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