The Night Auditor of the hotel is the Manager On Duty overnight (12:30AM-6:30AM). The Night Auditor's responsibilities/requirements include but are not limited to:

• Relocation of guests
• Handling guest issues
• Ability to handle stressful situations in a calm, professional manner
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have the ability to work a varied schedule that may include evenings, weekends, holidays, and overnights
• Answer phone calls during the shift.
• Register guests and receive payments
• Update the status of guests
• Manage selling strategy nightly to follow revenue maximization strategy.
• Ensure the accuracy of the accounts and transactions made with the customers
• Create daily management reports, this help to maintain a regular track of the business.
• Other than the accounting function, Night Auditors are asked to maintain front desk. These include looking after check-in, check-out, responding to customers’ needs, attending their queries, housekeeping requests and reservations etc.
• Data Entry
• Must stay at the front desk for the entirety of their working shift (minus breaks) and to print necessary reports

Physical Requirements

• Ability to stand for entire shift
• Ability to type, standing upright for entire shift.
• Heavy work- Exerting up to 100 lbs of force occasionally, and/or 50 lbs of force frequently and/or up to 20 lbs of force constantly to lift, carry, push, pull, or otherwise move objects
• Must arrive to work well groomed, with pristine hygiene, and professional attire

Mental Requirements

• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high pressure situations
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must be at listening to, understanding, and clarifying issues raised by co-workers and guests
• Must be able to work and understand financial information and data, and basic arithmetic functions
• Must maintain composure and objectivity under pressure

Job Type: Part-time

Pay: $22.05 per hour

Schedule:

• Night shift

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Night Audit: 1 year (Preferred)

Work Location: In person

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