HOTEL GENERAL MANAGER

Job description

Join the team at the Greensboro Marriott Downtown. The General Manager is responsible for oversight of all hotel operations. Our GMs are on the front line with their associates providing hands-on leadership and ensuring memorable guest experiences. The GM actively ensures that day-to-day expenses are controlled and that measures are taken to ensure maximum revenues. The GM must drive results through effective training, coaching, leading, motivating, empowering and following through with all the associates. We believe in giving our GM the power to make things happen! All hotel operations must be executed at the highest level of professionalism and courtesy.

Job Requirements

The General Manager has the responsibility of

• Uphold and promote the core values and culture of the Company.
• Provide consistent and professional leadership to department heads and front-line staff.
• Achieve a favorable P&L by effectively controlling expenses and maximizing revenues.
• Play an active role in hotel sales efforts.
• Adhere to all brand standards and achieve favorable Quality Assurance and Survey scores to ensure brand requirements are exceeded.
• Recruit and maintain staff for all departments of the hotel.
• brand.
• Oversee ongoing training initiatives at the property level to ensure improved performance and employee satisfaction.
• Serve as Ambassador to the community for the hotel by actively attending and participating in community events and functions.
• Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
• Inspect and grade room cleanliness and work with housekeeping manager to improve Daily.
• Consistently monitor property condition and work with the maintenance department to ensure that the property meets safety standards while providing a physically appealing appearance to our guests
• Maintain excellent rankings on all websites and social media. Respond to reviews and comments as applicable.
• Resolve customer issues favorably to achieve guest satisfaction while protecting the company and the company's assets
• Maintain high standards of personal appearance and grooming, including compliance with Brand dress code and wearing a name tag when working (per brand standards).
• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Meet all financial review dates and corporate-directed programs in a timely fashion.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.

Position Requirements

• Bachelor's degree and or appropriate combination of education and work experience to succeed in this demanding position.
• A minimum of 3 year's hotel leadership experience preferably with Marriott, Hilton, or Hyatt.
• The ability to be flexible in schedule to meet the needs of the hotel, respond in emergencies, and cover any emergency staffing situations.
• Must work well in stressful high-pressure situations.
• Proven track record of favorably managing a hotel's P&L and meeting set budget guidelines.
• Excellent problem-solving skills with the ability to turn issues into opportunities.
• Leadership skills with the ability to inspire and motivate department heads and associates.
• Ability to work independently managing a property or collectively in a team on projects with other management staff.
• Must be able to multi-task and be able to effectively prioritize and complete tasks and assignments.
• Excellent verbal and written communication skills are necessary.
• The manager must display and demonstrate excellent moral character and be an example for their team.

We offer a competitive salary and bonus opportunities. Insurance is effective the 1stof the month after you begin employment. We offer Health, Dental, Vision, Accidental, Critical Illness, Voluntary Life Insurance, Short Term and Long-Term Disability, Company paid Life Insurance, paid vacation and 401(k). Most of all, we are a growing and evolving company and there is room for advancement for the right individuals.

If you think you fit the bill, submit your resume, and one of our company representatives will review your information and contact you personally if your qualifications are a match with our available positions.

Equal Opportunity Employer

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Schedule:

• Weekend availability

Ability to commute/relocate:

• Tempe, AZ 85282: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 3 years (Required)
• Hospitality: 3 years (Required)

Work Location: One location

Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.