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Hotel Front Desk Associate Job at Glenmere Mansion

Glenmere Mansion Chester, NY 10918

Located deep in the rolling farmlands of the lower-Hudson Valley, only 60 minutes from Manhattan, sits a magnificent 150-acre estate crowned with a spectacular hilltop mansion known as Glenmere. The Gilded Age retreat was one of America's finest country homes, once host to royalty, aristocracy, and leading artists. Now it is reborn as a premier luxury hotel, restaurant and spa. Glenmere is seeking dedicated professionals, committed to delivering gracious hospitality and elegant service.

As a Guest Services Associate you will be required to ensure guests receive friendly, efficient and prompt service, answer all telephone inquiries, take reservations and booking inquiries.

  • The ideal candidate will have previous experience in reception and reservations in a 4/5 star hotel
  • Excellent communication and interpersonal skills
  • Excellent organization, administration and computer skills (Opera hotel reservation system)
  • Excellent presentation
  • Committed, hardworking, flexible and eager to learn.

To be a successful member of the Glenmere Mansion Team you must be able to work well with other Team Members, Managers and interact with our guests. You must have a positive attitude and willingness to perform to the highest ability on a daily basis, be guest focused and passionate about being part of something great and making a difference. Flexible schedule, able to work weekends.

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Communication method(s) used:

  • Email

Hours per week:

  • 10-19
  • 20-29

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Education:

  • Associate (Preferred)

Experience:

  • Hotel Experience: 2 years (Preferred)
  • Front Desk: 2 years (Preferred)

Work Location: One location




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