Job Title
Homeowner Assistant Team (HAT) Specialist - HOA Property Management

Job Description

Make a positive change in 2023! Trestle Management Group is a growing community management company providing unsurpassed community management services to all types of homeowner associations in the greater Phoenix area. Our team has been intentionally built to include only those individuals with extraordinary work ethic and who are personally motivated by service to others.

We are currently interviewing for a HAT team member to be added to our distinguished team as a leasing coordinator amongst our client service professionals. The HAT leasing coordinator will be responsible for providing exemplary customer service with the ability to pay close attention to detail while managing HAT tasks and leasing related projects. The leasing coordinator plays an important role in servicing our clients that reside in our portfolio community associations, which may include Homeowners, Condominium, Townhome and Developer-Controlled associations. Superior client service, written and verbal communication, and organizational skills are required.

Additional responsibilities include the following:

• Receive a high volume of inbound calls to support our community managers.
• Resolve high volume of rental audits, homeowner inquiries, and provide accurate general and leasing related information with professional communications.
• Resolve high volume of mail through processing rental registration forms and payments while updating accounts with accurate information.
• Work closely and productively with the rest of the Trestle team, including the other assistants, community managers, accounting, and operations teams.
• Demonstrate flexibility in dealing with simultaneous tasks.
• Maintenance of a positive attitude, patience, and tact.
• Maintain punctual attendance record and dedication in working with team members to ensure service goals are met.

Qualifications

• High School Diploma or equivalent
• Prior experience in a professional office environment
• Proficiency in Microsoft Office
• Comfort and efficiency in operating a multi-line phone system
• Punctual and reliable team member

Trestle Management Group is an Equal Opportunity Employer. Trestle Management Group does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Benefits

• Health, Dental and Vision insurance with employer contribution
• PTO and holiday pay
• Retirement Plan with employer match

Salary: from $17/hour; Work Type: Full Time; Location: Corporate-450 N Dobson Rd, Ste 201 - Mesa, AZ 85201

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you proficient with Microsoft Office?
• Do you have experience with multi-line phone systems?
• Willing to complete a background check?

Education:

• High school or equivalent (Required)

Experience:

• prior professional office: 1 year (Required)

Work Location: In person

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