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Healthcare CSR/Patient Service Representative Job at Medix

Medix Pasadena, CA 91101

Duties:

  • Primary point of contact for patient relations in person and by phone
  • Greet patients and assist in resolving patient concerns and escalating as appropriate
  • Check patients in/out and collect co-payments, give receipts, and reconcile payments
  • Verify patient demographics and insurance information in CS-Link/Epic
  • Schedule appointments and complete patient registration
  • Process and track referrals and authorizations for various insurance types
  • Handle patient/provider correspondence
  • Explains polices, procedures, or services to patients
  • Sanitize workspace using provided supplies and following department guidelines

REQUIRED QUALIFICATIONS:

  • High School Diploma
  • Must be fully COVID vaccinated INCLUDING Booster Shot
  • Experience with medical insurance, referral processes, and benefit plans
  • 6+ months recent experience working in an outpatient clinic or medical office setting
  • Ability to read, understand, and respond to detailed oral and written instructions
  • Candidates MUST be LOCAL to the job; no more than one hour commute away, preferably 1/2 hour commute.

PREFERRED QUALIFICATIONS:

  • Associates degree or higher college education
  • 2+ years recent experience working as a Patient Service Representative
  • Experience with CS-Link/Epic
  • Understanding of medical terminology

About Medix?

Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.

Our dedicated recruiters are here to help you find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for a contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for.

  • Minimum Essential Coverage (MEC) plan
  • Two different fixed indemnity plan add-ons
  • Major Medical Plans, including 1 HSA Plan
  • Dental
  • Vision
  • Short-term disability
  • Life and AD&D

This year’s recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award"

Join our network of talented professionals!

Job Type: Full-time

Salary: $19.00 - $21.00 per hour

Benefits:

  • Dental insurance
  • Life insurance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Have you been vaccinated already against COVID-19 with booster?
  • Do you have any experience in patient services?
  • Do you have any background in outpatient clinic or medical office setting?

Work Location: One location




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