Honeycomb Medical Group is a primary care practice with four offices in Memphis, Tennessee, and branches in Holly Springs and Senatobia, Mississippi. Honeycomb Medical Group specializes in providing personalized healthcare for adults of all ages. This is an exciting opportunity for someone who wants to be part of an ambitious team with great potential to grow. As a Health Coach, you will manage a set patient population by reviewing trends of patient vital readings and communicating with a cadenced patient outreach process. Positively impacting patients' lives by improving patient outcomes, reducing hospitalizations, and avoiding unnecessary trips to the doctor's office. You are seen as an extension of the Provider’s office and as such, client delight is an integral part of your work.

Duties and Responsibilities:

Conducting initial consultations and individualized patient care

Evaluate vital readings and escalate trends of concern

Develop Care Plans tailored to each patient needs with actionable goals

Provide Patient Outreach on a weekly cadence to help patients meet their health goals

Develop strong relationships with patients and Health Care Providers

Educate patients and meet patient engagement program goals

Communicates orally and in writing with patients, physician and staff as indicated

Prioritizes and organizes daily workflow other assignments/projects to meet commitments and deadlines

Willingness to work with our Product Development team so our platform can meet the needs of our patients and help our business be successful

Reimbursable activities with the patients include use of their device and time spent with the patient

Provide daily and weekly Leaderboard results

Performs other duties as required.

Minimum Qualifications:

• Medical Assistant Certification (Required).
• At minimum of two (2) years of experience in a clinical setting.
• Experience with Microsoft 365, Teams, and Virtual Meeting Platforms.
• Ability to self-motivate and work independently with minimal direction.
• Exceptional critical thinking skills.
• Extraordinary interpersonal communication abilities.
• Must act with honesty and integrity.
• Motivational Interviewing/Health Behavior Change experience a plus.

Physical Requirements:

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Health Coach is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.