Group Rooms Coordinator Job at Renaissance St. Louis Airport Hotel
Job Description
Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with
DailyPay, giving you access to your money when and where you need it!
Schulte Hospitality Group is seeking a dynamic, service-oriented
Group Rooms Coordinator to join our team!
SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join
SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!
SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.
Our Company
Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.Job Duties And Responsibilities
Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives
Education And Experience
Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Prior experience with Opera PMS is preferred
Minimum of High School education
Knowledge, Skills And Abilities
Ability to multi-task
Team player
Ability to exceed expectations of guests
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to use a moderately complex computer system and troubleshoot software problems
Strong organizational skills
Ability to work with internal and external customers
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Strong commitment to task with a high sense of urgency
Ability to maintain compliance with all local, state and federal laws and regulations
Maintain confidentiality of guest information and pertinent hotel data
Perks/Benefits
Work Today, Get Paid today with DailyPay!
Track your daily income with updates after every shift you work
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In addition to DailyPay,
Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Schulte Hospitality Group
is an Equal Opportunity Employer.
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