JOB DESCRIPTION – Server

DEPARTMENT: Food and Beverage DATE:

REPORTS TO: Food & Beverage Manager FLSA STATUS: Non-Exempt/Hourly

PART I – JOB SUMMARY

PURPOSE: To provide, professional and genuine service to members and guests.

INDICATORS OF SUCCESS: Membership and guest satisfaction

Achieve performance goals

High levels of employee morale

SUPERVISES: None

ESSENTIAL DUTIES:

• Always represent and uphold our mission statement while at the club,
• Adhere to all behavior and uniform standards outlined in the employee handbook,
• Warmly greet and welcome all members and guests,
• Assist and facilitate members and guests by helping and directing them to the proper location,
• Greet, and check-in members and guests at the host stand and assist by walking them to their table,
• Uphold our professional and genuine service standards specific to each food and beverage outlet, including a focus on going above and beyond to accommodate member’s special requests,
• Understand and execute the different service standards for events and banquets,
• Learn and understand the menus for all food and beverage outlets,
• Follow proper steps of service in taking membership and guest beverage and food orders
• Provides continual member service in accordance with the steps of service
• Clear and reset tables, including relocating or moving tables as service requires,
• Adhere to the opening, running, and closing side work guidelines and standards,
• Running of food from the kitchen to tables using trays and tray stands,
• Moving and stocking of products delivered to the club.,
• Assist with set up and break down of events to include but not limited to:
• Moving and arranging of tables,
• Setting the tables per the event requirements,
• Moving and setting up of buffet and food stations,
• Assisting in the décor and the setting of the room or venue per the specific event requirements.

ESSENTIAL QUALITIES:

• Lead by example approach to work
• Professional appearance and demeanor at all times
• Approachable by both members and staff
• Collaborates well with others
• Highly effective communicator
• Strong organization and follow-through

PART II – JOB SPECIFICATIONS

CERTIFICATES & LICENSES:

Basset Certification

Servsafe Food Handlers Certification

Safe Workplace Sexual Harassment Training

UNUSUAL PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

Must be able to work days/nights, weekends, and holidays. The employee is frequently required to lift and move up to 50 pounds. The employee is routinely required to stand for long hours of time.

Job Types: Full-time, Temporary

Pay: $18.00 per hour

Benefits:

• Food provided

Physical setting:

• Casual dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Application Question(s):

• Are you an In-Country H2B worker?

Work Location: One location

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