At MOD, we believe that we are often shaped by our experiences and especially by the people who have influenced us along the way. Leaders at MOD are the role models for the Squad. Through their actions, leaders demonstrate how our beliefs guide their behavior. As a leader (Restaurant General Manager GM), you are responsible for preparing your Squad for success. A leader is someone who puts people first, embraces our platform of pizza to make impacts and focuses on building character traits, not just the operational skills of their employees. Being a leader at MOD means being a mentor, serving others by preparing and empowering them to take the reins of their own lives.

We believe if we treat our people right, our people will take care of our guests, and our business will thrive. It all boils down to our purpose: MOD exists to serve people, in order to contribute to a work that works for and includes everyone. Are you ready to lead with MOD?

Benefits for a Restaurant General Manager GM

• Salary ranges from $55k - $60k for General Managers (depending on experience)
• Potential to earn quarterly bonus based on store performance
• Training and education at work
• Opportunities for career development and promotion
• Access to employee support
• Medical, Dental, Vision Insurance benefits
• Supplemental Insurance Plans that include critical illness, hospital income, group accident, short term disability and life insurance
• Paid Time Off
• Colorado Paid Sick Leave
• Colorado Secure Savings
• Free meal per shift
• 50% off when dining with guests when off shift
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

Key Responsibilities as a Restaurant General Manager GM

• Demonstrates servant leadership to your Squad
• Exhibit Grit, Growth, Generosity, and Gratitude
• Embraces a growth mindset for continuous improvement and change management
• Builds important connections with their Squad and guests
• Exemplifies the attitude of taking care of our Squad so they can focus on taking care of each other and our guests
• Manages with the integrity, honesty, and respect that promote the culture, performance standards, and values of MOD
• Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad Members and Squad in training; addresses individual motivation, needs, concerns, and provides recognition
• Keeps Squad inspired and motivated during peak volumes; problem solves in a dynamic, high-pressure environment
• Utilizes operational tools to plan and achieve excellence in their store: interviewing/hiring, labor scheduling and management, business review with District/Market Manager, cash, and inventory management
• Communicates effectively; ensures all pertinent information is provided to the MOD Squad as directed by the District/Market Manager
• Creates a culture and environment that meet the needs of Squad members and guests leading to a more successful business
• Serve your MOD Squad by actively overseeing, inspiring, and challenging MOD Squad members by holding them accountable for:

o Building community

o Enhancing and maintaining an engaging store culture

o Delivering quality products

o Building guest loyalty through delivering MOD experiences

Preferred Qualifications for Restaurant General Manager GM

Some college education in Business or related field

High school education or GED

Desire to learn and growth with a high-growth company committed to serving others

Physical Requirements for Restaurant General Manager GM position

As a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions for Restaurant General Managers GM

• High noise levels due to operations, guests, and overhead music (including, but not limited to, rock, punk and alternative)
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the guest
• Will work near moving or mechanical parts
• Varying schedule to include evenings, holidays, and extended hours as business dictates
• Must be authorized to work in the United States

Want to help us spread MODness™? Apply today!

This Job Description for Restaurant General Manager is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

Requirements

• 2+ years of management experience and/or college education in Business or related field
• Experience in a retail or restaurant environment
• Desire to lead with courage and the willingness to put the needs of others ahead of your own
• Ability to create a safe environment while holding your team accountable to be their best
• Experience successfully training, developing, and leading teams
• High level of integrity and accountability
• Problem-solving abilities in a fast-paced environment
• Experience with labor management/schedule creation and inventory management
• Must be at least 18 years old

Company Information

When Scott and Ally Svenson founded MOD Pizza in 2008, they knew the last thing the world needed was another pizza place. In their hometown of Seattle, they imagined a new way for people to enjoy pizza, by bringing speed, individual style, and value to one of America’s favorite foods. But the real secret sauce wouldn’t be the product, it would be the people who serve our communities — the MOD Squad. By taking care of employees, they would take care of the guests, and the business would take care of itself. It’s how we’ve built a culture of opportunity, belonging, and community for the past 13 years, and it’s catching on wholeheartedly.