Full Time or Part Time Customer Service Job at Baldwin
The Baldwin Brass Center in West Reading is looking to fill a full time and part time Customer Service Specialist
Position Details - Full Time
- Monday through Friday - 8 hours per day
- Set hours daily - beginning 9am to closing at 5:30pm
- Heavy volume of phone calls
- Assist customers via phone and email, some live chat
- Learn multiple product lines
- Become proficient with all door hardware, decorative plumbing and home decor products
- Data entry and filing may be needed
- Specify and sell Door Hardware, Locks and related products to retail customers, contractors, architects and other trade professionals.
- Maintain and update Showroom
- Communicate with customer via phone, email and live chat
- Assist Customers in showroom
- Initial 90 day employment term, benefits to begin following completion of 1st 90 days
All candidates should have a strong attention to detail and desire to work in team oriented, high volume sales environment.
Strong sales and communication skills are needed to operate in our high end showroom.
Job Type: Full-time
Pay: $20.00 per hour
Part Time Sales and Customer Service also available
4-5 Hours per day
Monday through Friday, with some Saturday Hours
Primary duties
- Answering phone calls from customers
- Assisting with order tracking and fulfillment
- Communicating with customers via Live Chat, Email and phone
$15-20 per hour depending on experience
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience level:
- No experience needed
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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