When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
Hotel:

Kansas City Embassy Suites
Front Office Manager
Full time
We are looking for a Front Office Manager to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed.

Salary Range: 55-75k - Based on Experience

The Front Office Manager will be tasked with the following duties, responsibilities, and assignments:

• Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
• E nsur e that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ;
• Creat e a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships;
• Coordinat e activities with other departments to ensure that services are provided in an efficient and timely manner ;
• Ensur e financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;
• Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness A ssured S tandards ;
• Evaluat e and recommend revenue driving initiatives and monitor revenue performance ;
• Recommend and implement approved changes that could improve service and increase operational efficiency ;
• Ability to serve as Manager on Duty; and
• Any and all other work as required to complete the primary purpose of the position.

What you need to be considered for this role:

Minimum 2 years of hospitality, front desk experience,
Minimum 2 years of prior supervisory experience
High school diploma or equivalent
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
What will set you apart:

2 years of night audit experience
Bachelor's Degree in related field
Why you will want to work with Atrium Hospitality:

• You create memorable experiences for our guests and colleagues
• Eligible employees will receive competitive compensation and benefits, including comprehensive medical dental, and vision benefits, life insurance, 401k plan, and employee discount rates

• We believe in continuing education and encourage ongoing professional development through tuition reimbursement programs

About Atrium Hospitality
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Perseverance:
We will be better today than we were yesterday .
Respect:
We treat others the way we would like to be treated .
Inclusion:
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Service:
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome .
Teamwork:
Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible .
Innovation:
We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales. Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.
Notice of candidate Privacy Rights: http://https://atriumhospitality.com/privacy-policy/
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, experience, certifications and geographic location.