• Experience working with older adults with and without cognitive deficits.
• Experience working in a clinical research setting.
• Knowledge of pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.
• Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
• Problem-solving skills to independently define a problem identifying the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution.
• Decision-making skills to independently exercise delegated authority and to appropriately seek assistance from others when limits of delegated authority have been reached.
• Organizational skills to establish priorities on work and tasks and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
• Ability to efficiently use computer system applications for all functions required for this position, including typing skills sufficient to use computer keyboard for timely and accurate input and production.
• Knowledge of practices and protocols related to medical office procedures. Knowledge of medical terminology sufficient to communicate effectively with patients.

• Bilingual in English and Spanish Preferred

• Ability to lift, move, and/or position patients as necessary and prepare them for exams and procedures.
• May be required to retrieve and file bulky medical record charts (up to 4" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office.
• Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.
• This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.