Front Desk Receptionist/Coordinator - Join Our Dynamic Team!

We are looking for an enthusiastic Front Desk Receptionist/Coordinator that loves building and maintaining positive relationships with patients. What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care? Your primary role is to facilitate exceptional patient experiences. As a valued member of the Team, we will support you, invest in you and your future with training to ensure your success and advancement within the practice. We believe in the value of talented people, and we aim to craft an environment that engages and supports your growth.

Skills

Greet and check-in patients with a smile

Manage, confirm, and schedule appointments for optimum patient flow via telephone and online requests

Support and achieve business goals, revenue and profitability objectives

Continuously assess the schedule ensuring optimum patient flow

Respond to patient, clinical, and operational concerns timely and effectively

Answer phone, manage incoming patient inquires, verify patient insurances, ensure co-pays and outstanding balances are collected

Engage patients in marketing initiatives

Other duties as assigned by the Operations Leader

Education/Experience

High school diploma or equivalent required

Excellent communication skills, both verbal and written

Strong organizational skills and attention to detail

Basic computer skills, including proficiency with Microsoft Office and electronic health records

Understanding of basic insurance knowledge and claims processing is a plus

Ability to work in a fast-paced, team-orientated environment

Must be able to multitask and prioritize tasks effectively

Being able to manage social media for the clinic is a plus!

Job Type

Full Time

Schedule

Mon, Tues, Wed, Thurs: 8:15 - 5:30

Fri: 8:15 - 12:00

If you are a self-motivated and energetic individual with a passion for helping others, then we encourage you to apply for this exciting opportunity. We offer a competitive hourly wage, benefits package, and opportunities for growth within our organization. Please note that our benefits package does not include traditional health benefits. However, we do offer several benefits such as reduced medical services provided in the office for all therapy equipment and free chiropractic services. We believe in promoting the health and will-being of our team members, and we are committed to providing these benefits to support their overall health and wellness.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stillwater, MN 55082: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Required)

Work Location: In person

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