New Image Dentistry is looking for a Receptionist for our Council Bluffs location! You will perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include answering phones, managing a schedule for multiple doctors and hygienists, transferring and inputting patient records, collecting payments, scheduling appointments, presenting treatment plans, and offering administrative support across the organization. You will welcome guests and check in patients. We are looking for someone that holds our core values: a team player, family-oriented, go-getter, and a positive attitude. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Dental experience is a plus!

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Communicate with other locations on front office supply needs
• Update schedule to reflect scheduled meetings
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus
• Sanitizing, disinfecting, or cleaning procedures in place
• Typical end time: 4PM Typical start time: 7AM; Fridays 7am to 11am

Work Remotely

• No

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Administrative experience: 1 year (Required)
• Customer Service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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