POSITION SUMMARY:

La Colonia Medical Center is seeking a Front Desk Receptionist to serve as the front-line for assistance, communication and information for our patients. This position will provide support for patients, visitors, staff and providers through the greeting, directing, registration process, as well as through duties as phone receptionist. Assists in basic patient service functions, as deemed necessary.

DUTIES & RESPONSIBILITIES:

Answer telephone calls, provide information and/or route calls according to procedures.

Efficiently check patients in upon their arrival and departure.

Schedule patient transportation services.

Coordinates all scheduling of office visits, prepares and enters demographic registration data into
computer system.

Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays and communicating such with patients and clinical staff.

Perform basic clerical and other duties as assigned.

QUALIFICATIONS:

High School Diploma or equivalent.

Excellent customer service skills and experience.

Ability to work in a fast-paced environment.

Must be able to work with computers and thorough knowledge of Microsoft Office.

Outstanding communication skills - verbal and written.

Must be fluent in spoken and written English/Spanish.

Establish and maintain effective working relationships with coworkers, staff, patients and visitors.

Excellent verbal and interpersonal communication to deliver a pleasant patient experience.

*COMPENSATION:

*We offer a competitive salary and a robust benefits package, which includes medical, dental, vision, life and Paid Time Off. We are always seeking the right talents to join our team! If you are interested in this opportunity, please submit your resume.

Must be able to pass a drug test and background screening.

We are a Drug-Free Workplace and we are committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: From $14.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: One location

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