POSITION AVAILABLE - Medical Receptionist - Chiropractic and Physical Therapy - Full-time and or Part-time

Fast-growing integrative Chiropractic, Physical Therapy, and Massage Therapy practice, seeking long-term, dynamic, and detail oriented team member to provide front desk administration for our offices.

At Prime Sports Med, we put our patients first. We are a family-oriented practice that values integrity, continuous self-improvement, and working together as a team to provide our patients with expert care and 5-star customer service.

Being a team member at Prime Sports Med you can expect to work in an environment where you aren’t just a number! You are valued and the work you do means something. Our team works hard and each role is important. Prime Sports Med offers competitive compensation, opportunities for bonuses, ongoing training and continuing education, and opportunities for advancement.

This position will be full-time with hours being split between our Caldwell office and our Nampa office.

Ideal candidate must:

• Have a commitment to accuracy and be detail oriented.
• Have the ability to multi-task and switch between many different things during the course of the day.
• Be highly motivated, comfortable with change, and eager to learn.
• Be a self-starter with a proven ability to work well independently and as a team player.
• Have the desire to go above and beyond in their work, quick to serve our patients, and jump in on projects when needed.
• Be able to troubleshoot customer service issues, communicate effectively, and ask the right questions.
• Be outgoing, friendly, and genuinely care about others.
• Bring a positive attitude to work every day.
• Have a professional appearance and be well dressed.

JOB RESPONSIBILITIES:

• Directing flow of the office - patient traffic between rooms/staff.
• Assist in marketing efforts and follow through with projects and new initiatives.
• Answering phone calls
• Scheduling appointments for a multi-provider, multi-location clinic.
• Appointment reminder calls.
• Following up with patients about missed appointments, rescheduling appointments, collecting reviews.
• Verifying insurance benefits.
• Explaining insurance benefits to patients.
• Collecting payments from patients.
• Following up on collections/past due balances
• Assist in filling gaps in the schedule
• Clean, prep, and maintain patient rooms and lobby

JOB REQUIREMENTS

• 2+ years in a medical office setting; preferably in a Chiropractic or Physical Therapy setting.
• 2+ Front desk experience.
• Must be able to work in both our Nampa and Caldwell offices with occasional fill in hours as needed.

COMPENSATION

Full-time/Part-time, hourly - $15.00 to $16.00 per hour with rapid pay increase opportunity as well as monthly bonuses.

Please provide a cover letter, resume with references, and a personality test result from one of the following:

Enneagram - https://www.crystalknows.com/enneagram-test

Color - https://www.colorcode.com/choose_personality_test/

DISC - https://www.tonyrobbins.com/disc/

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Experience:

• Front desk: 2 years (Required)

Work Location: One location

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