Front Desk Agent Job at Mondrian South Beach
Position Purpose:
Mondrian South Beach is currently seeking for an energetic and passionate Front Desk Agent who will be taking care of the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel. Candidates must have excellent customer service skills and hotel accounting/auditing experience.
Other Responsibilities includes but not limited to:
Salary: $13.00 /hour plus earned incentives/healthcare insurance/paid time off/401k/company-paid holidays!
Mondrian South Beach is currently seeking for an energetic and passionate Front Desk Agent who will be taking care of the day to day shift operations at the Front Desk, completing daily tasks and checklists, satisfying guest’s requests or requirements and representing the hotel and brand as an ambassador of the hotel. Candidates must have excellent customer service skills and hotel accounting/auditing experience.
Other Responsibilities includes but not limited to:
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs and resolving their problems and complaints.
- Assisting guests with disabilities.
- Serve as back-up to PBX Operator when needed.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing other duties/special projects as assign.
Salary: $13.00 /hour plus earned incentives/healthcare insurance/paid time off/401k/company-paid holidays!
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