Front Desk Agent Job at Eastpointe Condominium I Association Inc
Condo building on Singer Island looking for someone to fill front desk agent duties from 2pm-10pm and 10pm-6am Monday thru Sunday. This is a PT position but can lead to full time. Pay based on experience
Duties and Essential Functions
- Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions.
- Coordinate with office administrative staff to maintain and update all unit owner information in computer database.
- Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
*Report any violations of the Rules and Regulations that are noticed at any time.
*Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
*Maintain the “key” control system and assure that all keys are locked and accounted for at all times.
*Be familiar with the fire alarm system operations and report all incidents to management.
*Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
*Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.
*Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
*Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.
Work Environment
The working environment will be indoor and will require team member to sit and stand frequently.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.
Previous work experience in the in a high-rise property setting is highly desired. Building link knowledge is a plus.
Required Education and Experience
High school diploma or GED; some college preferred
Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
Minimum six months related experience and/or training.
Valid Drivers License
Work authorization (Required)
Job Type: Part-time
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