Exceptional, Unique, Independent – Boutique Hotel in Amherst, NY.

The Reikart House, A Tribute Portfolio Hotel, is looking for a Fine Dining Server to become part of this Award-Winning Team!

Come work for a company where you can grow and start a career.

Our affiliated companies include Marriott Bonvoy, Greenwood Hospitality, Iskalo Development Corporation!

**Also apply in person! We’d love to meet with you! – Reikart House (5000 Main St. Amherst, NY 14226). Ask a Butler at the Front Desk for an Application!

Essential Duties for Fine Dining Server

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
• Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
• Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
• Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
• Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
• Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
• Presents a clean and professional appearance at all times and maintains a friendly, cheerful and courteous demeanor at all times.

Experience

• 1 year fine dining service experience required

Requirements

• Performs room service duties by taking orders, expediting room service trays, and transporting order to the guest's room. Receives payment or signature for order.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.

Abilities

• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.'

'Work Remotely No

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Restaurant type:

• Fine dining restaurant
• Upscale casual restaurant

Shift:

• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Amherst, NY 14226: Reliably commute or planning to relocate before starting work (Required)

Experience:

• High Volume Serving: 1 year (Required)
• Fine Dining: 1 year (Required)

Work Location: One location

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