Major OEM in the injection molding industry is looking for field service technician with a great mechanical & electrical skills.

The technician must have a great background with maintenance / troubleshooting of injection molding equipment.

The technician must be located / or willing to relocate in the following locations:

· Massachusetts / Surrounding area

· Missouri

· Pennsylvania

· Texas

· Illinois

The field service technicians are home based, required to travel to customer sites in their region or nationally and are eligible for a company vehicle. Satisfactory driver's motor vehicle record required.

You will be responsible to perform all the activities required to provide technical support to internal/external customers; set up, maintain, troubleshoot, optimize and repair injection molding systems. You will be working collaboratively with the call center, spare parts, & customers directly to diagnose issues.

This position requires extensive travel (90%) meaning the field service technician could spend one full week on-site (Regional & National).

Some weekend work can be required.

TECHNICAL/PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:

• Excellent troubleshooting skills and the ability to work with new and evolving technologies
• Provide observations, feedback, measurement data, and recommendations to factory support for next actions toward resolution and warranty determination
• Review molding process parameters to optimize part quality and overall mold performance
• Complete service reports to document hours, observations, and results
• The position does require the successful employee to be able to lift 20kg
• Strong electrical background and mechanically inclined.
• Good organizational skills and ability to work independently, interact effectively and professionally with customers
• Ability to interface effectively across manufacturing, engineering, sales and service functions
• Good interpersonal and verbal communication skills to obtain and exchange complex technical information
• Good computer skills and operation knowledge of Windows based applications
• Additional language other than English would be considered an asset
• Strong problem resolution skills with a proven ability to think outside of the box
• Positive attitude and work ethic
• Energetic
• Ability to write a detailed report
• Flexible to travel to Canada

QUALIFICATIONS:

• Minimum 2 year Technical Associates degree/diploma
• 5+ years injection molding experience, maintenance, and/or repair preferred
• 2+ years as a process technician within the plastics machinery atmosphere
• Experience with injection molding including assembly, testing, service and engineering including machines, molds, robots and other product handling equipment would be an asset
• strong mechanical aptitude
• Must be able to travel, and stand on feet for longer periods of time

$5000 signing bonus - Salary $33.00 - $41.00 per hour

Job Type: Full-time

Pay: $33.00 - $41.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 11+ years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• 10 hour shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Work setting:

• Outdoor work
• Warehouse

Application Question(s):

• Kindly list the brands of injection molding equipment you are familiar with
• Are you willing to undergo a criminal background and employment reference check for this job?
• Do you live or would you be willing to relocate to one of the following locations:

Massachusetts / Surrounding area
Missouri
Pennsylvania
Texas
Illinois

• Are you allowed to travel to Canada? Any US citizen or US resident that has a criminal record may be denied entry to Canada.

Experience:

• Programmable logic controllers: 5 years (Preferred)
• Mechanical knowledge: 5 years (Preferred)
• Electrical: 5 years (Preferred)
• Field service: 9 years (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: On the road

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