Qualifications: Minimum of high school diploma or equivalent required. Bachelor’s degree in social service or related field preferred. Experience working with executive and board level staff. Non-profit experience preferred. Work history that demonstrates experience in marketing, public relations, or communications.

Skills & Knowledge Required:

• Knowledge of the developmental, mental, emotional, relational, and social needs of children, youth, and young adults.
• Ability to effectively communicate to various internal and external audiences both in person, and through various electronic media.
• Strong organization skills
• Strong customer service skills.
• Commitment to TNV’s mission and vision, cultural competency, & effective teamwork.
• Excellent oral and written communication and problem-solving/creative thinking skills.
• Basic computer and interactive technology skills.

Duties & Responsibilities/Principal Activities:

• Demonstrate enthusiasm for all services of TNV and be fully knowledgeable about the regions where services are provided, and benefits of TNV services.
• Provide support to the executive team as directed to ensure that company goals and objectives are accomplished, and operations run efficiently
• Maintain and refine internal processes that support to the highest-ranking executives company-wide, coordinating internal and external resources to expedite workflow
• Manage communication between upper management and employees, liaising with internal and external executives on various projects and tasks
• Plan and orchestrate work to ensure the senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld
• Manage professional and personal scheduling for CEO, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics
• Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives
• Manage, coordinate, and arrange senior executives’ travel and travel-related activities
• Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
• Organize team communications and plan events, both internally and offsite
• Work closely with the CEO and provide input to coordinate and oversee the development of the outreach and engagement efforts for the organization.
• Assist with the promotion of activities and outreach through social media outlets as well as mental health stigma reduction.
• Ensure that we conform to CARF standards applicable to the services provided.
• Other duties and/or tasks as assigned.