Job Details

Shift: day shift

Location: West Sacramento, CA

Salary: $85,000 - $95,000 DOE

Medical benefits eligible first of the month following 28 days of employment. All other benefits eligible first of the month following 90 days of employment.

Benefits:

401(k) with generous Company match

Dental insurance

Health insurance

Health Savings Account

Flexible Spending Account

Life insurance

Paid time off

Employee Referral Program

Vision insurance

Position Summary: The Supervisor is responsible for managing staff of 4-5 service techs, writing performance evaluations, coordinating time off, training and corrective action. Supervisor may also be responsible for installation and delivery of beverage, product, food service, refrigeration and ice maker equipment. Also responsible for some repair of equipment.

Essential Duties and Responsibilities:

• Follow all safety procedures and work as safe as possible at all times.

• Train, coordinate, discipline subordinates.
• Interact with accounts to ensure good customer service.
• Communicate with division Manager regarding employees, customers, issues.

• Install beverage equipment and products, repair beverage equipment as needed.
• Install, repair and maintain refrigeration and food service equipment to include walk-in boxes, under counter units, reach-ins and ice making equipment.
• Shop work as needed.
• Order, ship and receive parts as needed and properly complete paperwork as it pertains to installation and repair equipment.
• Handle plumbing and electrical hook-ups as necessary.
• Dismantles machines and equipment to gain access to problem area.
• Inspects and measures parts to detect wear, misalignment, or other problems.
• Removes and replaces worn or defective parts.
• Starts machines and equipment to test operation following repair.
• Repairs broken parts.
• Trains new employees.
• Plans, assigns, and directs work; addresses complaints and resolves problems.
• General
  • Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
  • Perform all other duties as assigned.
  • Regular and punctual attendance.
• To perform this job successfully, must be able to perform each fundamental task listed above satisfactorily.

Supervisory Responsibilities: Supervises a staff of 4-5 Service Technicians

Amount of Travel Involved: 85%

Competencies:

• Identifies and resolves problems in a timely manner; Works well in group problem solving situations.
• Pursues training and development opportunities; Shares expertise with others.
• Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Listens and gets clarification; Responds well to questions.
• Able to read and interpret written information.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
• Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Demonstrates persistence and overcomes obstacles.
• Uses time efficiently.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Makes self-available to staff; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
• Continually works to improve skills.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Is consistently at work and on time Ensures work responsibilities are covered when absent.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

Education and/or Experience:

• One year certificate from college or technical school; -or- 1-2 years related experience and/or training; or equivalent combination of education and experience.

Language Skills: English, Spanish helpful

Certificates, Licenses, Registrations

Class B Hazardous Material endorsement (CDL) and Nor-Cal forklift certification.

Other Skills and Abilities

Basic knowledge of electrical, plumbing, mechanics, beverage, restaurant and refrigeration installation and repair. Tidel and Allied Geary safety repair knowledge.

Other Qualifications

Need to be available for on-call coverage of afterhours and weekend service calls. Coverage is on a rotational basis between Service Technicians.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and talk or hear. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified candidate must be able to work flexible hours and lift 50 lbs on a repetitive daily basis. Candidate will be expected to ensure that customers receive the high level of service they have come to expect from Nor-Cal. Beverage industry knowledge a plus, clean DMV a must.

Here is your chance to work for one of the premier and established companies in Northern California. We offer an excellent benefit package, great working environment and a competitive wage.

Nor-Cal Beverage Co., Inc. is an equal opportunity employer-M/F/D/V