Description

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders.

It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

Your opportunity at a glance
The WSLCB Enforcement and Education Division is announcing an exciting opportunity for an Enforcement and Education Program Manager position in Olympia, WA . The Enforcement and Education Division Program Manager reports to the Deputy Chief of Administration.

The Program Manager is the Division’s central point of contact to Lexipol Acknowledgement Management (KMS) contract. This position is expected to be proficient in the functions and application of the KMS database, which houses the Division policy and procedure manuals. The Program Manager will monitor the archiving of KMS files, posting of manual to LCB SharePoint, and act as a liaison role to the Lexipol IT services and subject matter experts. This position or designee will provide KMS orientation to all new hires with written materials.

This position contributes to the divisional strategic plan relating to diversity, equity, inclusion, and belonging.

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

Duties

Duties include:

• 
  Develops, manages, and recommends changes to streamline policy and work methods to sustain efficiency within the divisional infrastructure.
• Be proficient in the functions and application of the Lexipol Knowledge Management System (KMS) database, which houses the Division policy and procedure manuals.
• Leads and coordinates with the agency Performance Manager to process agency-level policy or procedure revisions relevant to the division.
• Coordinates, conducts, reviews legislative bill analyses and advises on key aspects of the legislative process, including preparation of talking points, participation in agency bill review discussions.
• Collaborates with division analysts regarding legislative fiscal impacts and/or data information.
• Manages contractual components/requirements, inclusive of the funding application process (e.g. Request for Proposal) utilizing project management skills relating to scope of work, risk factors, resources, and fiscal oversight within timelines.
• Completes and sustains required training, certifications, and commission standards relevant to the FDA program.
• Supervises a Program Specialist 5 and has oversight of field inspectors.
• Be familiar with the federal SQL server database (TIMS) in the oversight of program and establish protocols in the Division as required for services, evidence collection, and equipment issuance.
• Manages annual negotiations with the federal government pertaining to analysis that secures additional funding allocations, budget revisions, workload/training adjustments, database upgrades, equipment upgrades, or work process improvements that sustain efficiency and effectiveness in completion of activities.
• Develops and presents support materials for Division management driven by data to describe the key work activity.

Qualifications

Required Qualifications:

• 
  Bachelor’s Degree in Criminal Justice, Public Administration, or related field.
• Five (5) years of experience in professional level management as a governmental manager or similar position or experience.
• At least two (2) years directly related to supervising, training, or managing a law enforcement function or team, or in combination with experience in working with and developing enforcement policy or standard operating procedures.

Note: Experience may substitute for year-to-year relevant education.

• 
  Ability to use advanced leadership and management skills including planning, consensus building, interpersonal and group communications, coaching and mentoring, meeting facilitation, public speaking, performance measurement, and other supervisory/management skills with a people-oriented management philosophy.

• Ability to communicate effectively and collaboratively, both orally and in writing, across a broad spectrum of executive, management, professional and technical support staff.

• Ability to understand, interpret, explain, and apply laws, regulations, rules, procedures, policies, standards, and guidelines.

• Knowledge of computer programs including Microsoft Word, PowerPoint, Excel, and use of databases.

• Knowledge of SQL server database programs, with familiarity of software development and/or testing.

• Knowledge and experience in policy and/or procedure development.

• Knowledge and experience in legislative bill reviews and development.

Preferred/Desired Education, Experience, and Competencies:

• Knowledgeable of prevention strategies with proven experience in public safety, enforcement or social/health field.

• Demonstrated ability to communicate effectively and collaboratively with law enforcement, community, and stakeholders with inherently diverse interest.

• Proven experience, performing policy or procedure analyses, legislative bill analyses, and/or advising or researching key policy decision points to support law and/or rule changes.

• Knowledge and experience of the legislative process, legislative bill reviews and development.

• Demonstrated ability to conduct or lead quality improvement projects, process improvement analyses, or performance management efforts using tools and techniques such as Six Sigma and Lean.

• Professional experience, and/or academic training in applying diversity, equity, inclusion, and belonging principles; direct experiences with people of diverse backgrounds and/or learning from others.

Supplemental Information

• Completed online application.
• Current Resume.
• Letter of Interest describing how you meet the specific qualifications for the position.
• Three professional references to include a current or recent supervisor with email addresses and phone numbers.

** A resume will not substitute for completing the "work experience" section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

COVID-19 VACCINATION
Per Governor Inslee’s Directive 22-13.1, (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader), state employees must be fully vaccinated against Covid-19. Special note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.

Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.
The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email hrjobs@lcb.wa.gov or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.