Eligibility Technician A - Rifle or Glenwood Springs (Bilingual Preferred) Job at Garfield County Colorado
This position may be avaliable in either Rifle or Glenwood Springs.
Hiring range: $16.91 - $21.14
Full salary range: $16.91 - $25.37
General Purpose:
Accept applications and determine initial and on-going eligibility for the following programs: Old Age Pension, Aid to the Needy Disabled, TANF, Family Medicaid, Food Stamps, LEAP and/or Child Care. Explain and clarify state rules and regulations and the client’s responsibility. Perform case management after approval of eligibility and to prevent program abuse.
Essential Functions:
(These duties are a representative sample; position assignments and detailed work instructions may vary.)
Technician A:
Under close supervision, performs the following essential functions:
- Determines eligibility for assigned program(s): accepts and reviews applications, interviews, and verifies all information required by state and Federal regulations that can differ with each program.
- Performs re-determination on each case according to program timelines, verifying and re-reviewing all information.
- Verifies required information by appropriate methods: e.g. phone calls to employers; computer database inquiries; statistical reports from the State and/or change or status reports turned in by clients.
- Works monthly, weekly or daily reports received from the State.
- Inputs data into the State CBMS system for new cases and information changes to current cases such as new addresses, phone numbers, birth of children, loss of family member, age limitations for certain programs and addition of household members.
- Recovers monies paid to clients that were incorrectly issued due to reporting or recording errors.
- Ensures that appropriate client paperwork is completed.
- Explains in detail to the client all rules and regulations of applicable programs.
- Files and organizes case files in the appropriate database system.
- Responds in a timely manner to phone calls from clients, providers and community.
- Prepares and mails various forms and letters to clients.
- Attends on-going training and completes home visits as necessary.
- If working with CO Works clients, completes full assessment of strengths and barriers of participants; develops Individual Responsibility Contracts (IRC) with client; monitors the IRC plan; and arranges appropriate services.
- May provide training and information for providers.
- Reviews all work products to ensure highest level of quality.
- Performs other duties of a similar or related level as necessary or assigned.
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