Ecommerce Merchandiser

A privately owned baby product and mass market paper and gifting commodity is looking for a seasoned e-commerce specialist with a strong track record of working in Shopify Plus and Amazon Seller Central. As the Ecommerce specialist you will play a critical role in implementing the site merchandising strategy and improving all aspects of the online customer experience. This role will play a critical role in growing sales, improving conversion, growing repeat orders, and driving growth through the digital channel.

Reporting to the V.P. of Digital this role will engage with all departments across the organization including but not limited to marketing, customer service, operations, sales, and design. Additionally, this role will partner with multiple third-party providers and technology solutions.

Responsibilities:

Primarily responsible for all site merchandising activities including new product set up, category and content updates, inventory, pricing, and promos for Shopify Plus webstore and Amazon Store Front.

• Leverage search and Shopify reports to optimize merchandising and improve relevant product exposure or suppression where applicable
• Liaise with marketing, sales, and ops to lead seamless and successful new product launches
• Devise and implement testing strategies for loyalty rewards, promotions, product bundles and make recommendations for optimizations based on results.
• Oversee all aspects of the customer experience touchpoints and actively look for ways to improve experience & reduce costs.
• Monitor performance of third-party apps such as search, bundles, and loyalty to improve engagement, average order value and repeat purchasing
• Point person for any site bugs or issues, troubleshoot and liaise with the appropriate partners to resolve as quickly as possible
• Stay current on competitors site experiences and industry best practices; make recommendations proactively on new features the brand should offer and build business case for discussion
• Analyze shopify, google analytics and sales reports on a weekly & monthly basis; suggest and implement site updates based on results and desired goals
• Develop strong working partnerships with third party software providers and vendors to continually improve profitability, conversions, sales, and user growth.
• Demonstrate ownership, accountability, and initiative in all tasks, large or small.
• Embrace special projects and take the initiative beyond what may be initially asked to.

Requirements:

• Proficient in Shopify Plus and Amazon Seller Central
• Ability to manage multiple projects simultaneously while adhering to timelines and budgets
• Knowledge of Full Circle or SAP software
• HTML knowledge a plus
• Experience working with third-party logistics providers
• Efficient in all Microsoft Office applications
• Experience with social media: Facebook, Instagram, Pinterest, Twitter, YouTube, Vimeo
• Sales or sales support experience
• Punctuality, reliability, and ability to thrive in a fast-paced environment.

Experience:

• Minimum 2 years’ experience in ecommerce using Shopify Plus
• Minimum 1 year experience in Amazon Seller Central
• Google Analytics experience

Education:

• Bachelor’s Degree in Merchandising, Business/Administration, Education, Finance, Communications, Economics, Management, Mathematics, Graduate, Business/Management, or 2-3 years relevant experience

Job Type: Full-time

Pay: $55,000 - $60,000 annually

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Sedentary work that primarily involves sitting/standing

Benefits

• Health benefits: medical, dental, vision, and HSA.
• 401(k) with up to 5% employer match.
• Paid time off (vacation and personal/sick days)
• Paid holidays
• 9/80 work schedule after 90 days
• Employer paid Long-Term Disability
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Beverages and snacks provided

Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

* No job placement recruiters, please.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Irvine, CA 92618: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Shopify Plus: 2 years (Required)

Work Location: One location

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