Residential Building Doorperson

The Company

Founded in 1925, Rudin Management Company is a multigenerational, family-owned company that develops, owns, and manages a portfolio of sustainable, diversified, best in class real estate assets and investments that create value for the communities where they exist.

Led by the third and fourth generations of the Rudin family, Rudin Management Company controls one of the largest privately owned real estate portfolios in New York City overseeing daily operations of 33 properties, including 16 commercial office buildings totaling 10.5 million square feet and 17 multifamily properties containing 4.7 million square feet. The company maintains a long-term approach to developing, managing, and maintaining timeless developments within the city of New York and is committed to reinvesting in and enhancing its properties.

Rudin Management Company prides itself on a high level of customer service to its tenants and residents, a corporate culture respectful and supportive of its employees, a commitment to Diversity, Equity, Inclusion and Access, and its sterling reputation as a corporate citizen within the City. The Rudin family has a long tradition of service and philanthropy in New York City.

For more information on Rudin Management and its portfolio, visit www.rudin.com.

The Position

Rudin Management Company seeks Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

The Doorperson will perform the duties as stated below:

Responsibilities:

• Greet and assist tenants and visitors in a pleasant and courteous manner;
• Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk;
• Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker;
• Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages;
• Use building management software, such as Building Link and Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up;
• Maintenance: building maintenance, from clearing sidewalks during winters, laying down rain mats, sweeping puddles on the exterior perimeter, mopping floors and cleaning the lobby;
• Other ad hoc duties may include relief coverage for other positions.

Requirements:

· Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors;

· Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies;

· Safety Awareness: Recognize signs of potential danger and enforce safety measures;

· Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors;

· The job requires standing for several hours and lifting and carrying luggage and packages;

· Comfort in learning computer applications; working knowledge and experience with Building Link or Yardi a plus;

· Being punctual and reliable, with excellent verbal and written communication skills;

· Must use sound judgment, show discretion, and maintain confidentiality;

· Be detail-oriented and extremely organized with an ability to multi-task;

· Must be a team player with excellent interpersonal skills.

Compensation:

· The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”)

· The new hire rate for this position is 75% of the Contract minimum

· The hourly rate for this position ranges from $20.30 - $29.74

Rudin is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits and training. Rudin makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Types: Full-time, Part-time

Pay: $20.30 - $29.74 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Door Person: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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