The Director of Practice Administration for Wayzata and St. Cloud, MN will be tasked to drive extensive and sustainable growth in the areas of cosmetic & plastic surgery, gender confirming surgery, medspa services and products including non-surgical skin services and retail sales, and growth in the outpatient surgery center(s), meeting or exceeding revenue and EBITDA goals. Additionally, the Director of Practice Administration will provide supervision of clinic administrative staff, measuring and improving patient satisfaction, ensuring compliance with all clinical regulatory requirements, and other duties as needed.

KEY ACCOUNTABILITIES

• Oversee daily operations of the Wayzata and St. Cloud locations Medspas, clinics and the Wayzata Surgical Center ensuring employee retention, revenue growth and positive work environment.
• Perform all duties relating to practice management and administration for clinic, medspas and the Wayzata Surgery center including all required registrations, licensing, credentialing and etc.
• Evaluate current cosmetic service offerings in medspa. Set comprehensive goals by location for performance and growth in cosmetic services.
• Establish retail goals for locations and evaluate product offerings.
• Evaluate performance by analyzing and interpreting data and metrics.

RESPONSIBILITIES

• Design and implement key business strategies to stimulate revenue growth, maximize provider utilization and maintain bottom line expenditures; includes both short- and long-range planning for Wayzata Surgical Center, medspas and clinics.
• Successfully identify and partner with Finance to execute payor agreements that serve the gender-confirming community and procedures.
• Identify and execute key marketing strategies to improve awareness and drive new patient acquisition. Includes coordination with the VP of Marketing on web development, Public Relations, PPC campaigns, events, monthly promotions, and any additional key marketing opportunities to enhance the business vision and goals.
• Provide ongoing, effective leadership to ensure locations continue to adapt, evolve, and grow, and employees are encouraged to maximize performance and dedication.
• Partner with all vendors (retail skincare, injectables, capital equipment, etc.) to ensure best pricing, highest quality products, education and training opportunities are offered, and loyalty programs are maximized.
• Streamline retail skincare offerings and add new SKUs as deemed necessary and educate staff
• Manage general activities associated with providing aesthetic services, plastic or cosmetic surgery and retail sales
• Analyze performance indicators, financial statements, and sales reports

QUALIFICATIONS/REQUIREMENTS

• Bachelor Degree in business or related field; Masters preferred
• 5-8 years management experience
• Strong attention to detail
• Proficient problem-solving skills ability to translate data into actionable plans
• High energy and get it done attitude
• Strong written and verbal communication skills
• Collaborative working style to interface with business partners ranging from the Board to individual contributors
• Ability to create and deliver presentations to senior management/leaders

Benefits of Joining Pinnacle Dermatology

• Competitive Pay

• Medical, dental, and vision

• 401(k) - up to 5% company match; immediately vested

• Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays

• Company paid life insurance and additional coverage available

• Short-term and long-term disability, accident and critical illness, and identity theft protection plans

• Employee Assistance Program (EAP)

• Employee Discounts

• Employee Referral Bonus Program

Pinnacle Dermatology is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.