Dining Services - Barista/Server/Cashier (2022-23) Job at University of La Verne
Student Position Type Non Federal Work Study/La Verne Work Appointment Type Part-Time FTE Work Schedule
Varies, based on the needs of the business. Generally looking for open blocks of three to four hours and 8 hours.
Department Manager Hiring Manager Number of Vacancies
Position Summary Information for Announcement
Diversity Statement
Job Description Summary
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
- Follows all cash handling, sanitation and food standards.
- Follows attendance policy
- Monitors and maintains retail and display items, beverages, coffee, and condiment area.
- Serves customers in an efficient and friendly manner; resolves customer concerns.
- Greets customers, smile
- Keeps all areas clean, utilizing proper cleaning products and sanitation standards.
- Counts, verifies, and reconciles daily sales when needed.
- Is courteous and helpful to all customer requests, seeks assistance from management or supervisors as needed.
Specific Duties
- Prepares espresso orders for customers and catering using standard measures and recipes.
- Performs sales transactions in a timely fashion.
- Enters all sales into the cash register to ensure purchases are accurately recorded.
- Makes change, accepts declining balance cards and other acceptable forms of payment; issues receipts to customers.
- Follows standard procedures for issuing refunds.
- Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
- Responsible for all assigned change funds and cash receipts ensuring that cash drawer is in compliance with overage/shortage standards.
- Observes customer purchases in the cafe line and differentiates between standard portions.
- Replenishes condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
- Keeps pastry case stocked.
- Ensures compliance with service standards and inventory and cash control procedures.
- Ensures compliance with all sanitation, ServSafe and safety requirements.
- Enters orders accurately into POS device; accepts cash and charge payments.
- Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards.
- Maintains sanitation and orderliness of all equipment, supplies and utensils.
- Ensures proper food preparation by using approved recipes and following prescribed production standards.
- Keeps display equipment clean and free of debris during meal service.
- Cleans equipment and workstation thoroughly before leaving the area for other assignments.
- Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors.
- Serves customers quickly and efficiently, and prevents delays in serving lines.
- Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
- Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process.
- Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard.
- Performs other duties as assigned.
Minimum Qualifications
- Ability to interact with diverse and high volume customer base in a friendly and efficient manner.
- Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
- Utilize all Personal Protective Equipment
- Wear a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.
- Stand and walk for extended periods of time (2 – 4 hours).
- Walk; use hands or finger, handle or feel; stoop, kneel, crouch, or crawl; reach with hands and arms.
- Occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
- Repetitive motion of reaching, register use, and handling change (use hands to manipulate, handle, or feel; and reach with hands and arms)
- Twist and bend while standing.
- Stoop, kneel, crouch, or crawl and talk or hear.
- Occasionally required to sit, climb or balance, and taste or smell.
- Ability to speak, read, and follow simple instructions, short correspondence, and memos in English.
- Ability to write simple correspondence.
- This position does not directly supervise anyone but is responsible for working in a team and completing tasks in a group setting.
- ServSafe Certified
Preferred Qualifications
Benefits Summary
Employees are eligible for the following benefits:
One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.
University of La Verne Defined Contribution Retirement Plan – can contribute employee voluntary contributions, excluding wages derived from federal work study funds.
In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.
Covered under the University of La Verne Workers Compensation Insurance.
Location
La Verne Central Campus
If Other, please specify.
The Spot & Barbara's Place
Hiring Pay Rate
Hourly Rate
15.00
Posting Detail Information
Posting Number
20191058SE
Special Instructions to Applicants
Open Date
07/22/2022
Close Date
05/31/2023
Open Until Filled
No
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