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Depot Technician Job at Mytech Partners

Mytech Partners New Brighton, MN 55112

$15 - $24 an hour

Depot Technician
Salary: $15 - $24 Hourly
Job Type: Full time
Reports to: Professional Services Manager

Are you a hardware whiz with a passion for customer service? Mytech is looking for a Depot Technician II to configure hardware for our clients and staff and oversee operations in our Depot. As a Depot Technician II, you'll troubleshoot hardware issues and ensure our clients receive the best possible service. You'll also be responsible for logistical tasks, such as shipping and receiving hardware, and may be required to travel to client sites. This role requires an advanced knowledge of PCs, laptops, and tablets, as well as a high aptitude in PC deployment solutions.

Essential Duties & Responsibilities:

  • Maintaining a clean and well-organized Depot.
  • Configuring computers, servers, and network equipment.
  • Troubleshooting hardware issues.
  • Shipping and receiving of all hardware
  • Identify improvements associated with tools and techniques utilized by the depot.
  • Owning and maintaining Mytech PC deployment solutions.
  • Creating and maintaining Depot procedures and guidelines.
  • Assist with fleet management; oversee vehicle assignments and ensure scheduled maintenance is being performed
  • Maintaining inventory management for the MN branch.
  • Ensuring documentation is current and created for all items associated with service requests.
  • Performing other duties as assigned or required.

Qualifications:

  • Ability to install, configure, and troubleshoot various software applications.
  • Ability to think logically in order to plan, test and repair equipment in a timely and efficient manner.
  • Ability to clearly organize and categorize work priorities to complete work.
  • Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
  • Ability to effectively communicate technical information, both verbally and in writing, and to clients and/or internal staff.
  • Must be able to gather and analyze information skillfully.
  • Must be able to move boxes of equipment weighing up to 50 lbs routinely

About Mytech:

At Mytech, we consult with organizations seeking a proven IT strategy. Our solutions allow companies to experience 4X more value and productivity from their IT investments. We're looking for motivated individuals who crave a challenge and are hungry for more. If you're passionate about your career and want to make a difference, we want you on our team. We'll provide you with the tools, infrastructure, marketing, and business expertise to help you succeed.

What we offer

  • Medical, Dental, Vision
  • 401(k) with Company match
  • Paid Vacation, Sick, and 7 paid holidays
  • Company paid life insurance and Disability
  • Continuing Professional Education
  • Internal Growth Opportunities
  • Paid Volunteer Time

**Due to regulatory compliance requirements of the clients, we serve, it is a requirement of this role to be a legal US Person or US Permanent Resident. **

This position requires you to work from our office in New Brighton, MN.

Job Type: Full-time

Pay: $15.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • New Brighton, MN 55112: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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