Career Opportunity: Deposit Operations Specialist II

Location: Littleton, MA (Hybrid Schedule)

Enjoy autonomy over your day-to-day workload with our flexible work arrangements! You can work out of our Littleton Headquarters or work a hybrid schedule, working remote a few days per week, etc.

Workers Credit Union has a great opportunity for a Deposit Operations Specialist II to join our Deposit Operations Department.

As our Deposit Operations Specialist IIyou will be responsible for supporting all aspects of debit card servicing. General responsibilities would consist of ordering cards, maintaining inventory, investigating card transaction disputes, filing appropriate disputes with the provider, posting provisional credit and rejected transactions, mailing letters and notifications, maintaining records for audits, and answering inquiries from members and staff.

To thrive in this role, you must have a minimum of one to three years’ experience in financial branch operations; proficiency with Microsoft Outlook, Word, Excel, and PowerPoint, and excellent attention to detail and organizational skills, along with effective written and verbal communication skills.

About Workers Credit Union

Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members. We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.5 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Littleton, MA 01460: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Finance: 1 year (Preferred)
• Banking: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Littleton, MA 01460

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