Job description

BILLING SPECIALIST

Based in Tampa, FL, Divergent Dental Group (DDG) is a fully integrated Dental Service Organization that provides industry leading dentistry services, including oral surgery, periodontics, endodontics, pediatric, and orthodontics. By offering outstanding care and employing extraordinary dental talent, we make people our priority.

Divergent Dental Group offices reach across Florida, primarily located in secondary markets outside major metropolitan cities such as Tampa, Orlando, Jacksonville, and Fort Myers. Currently we have offices in Englewood, St. Armands, Venice, Naples, Palm coast, Sarasota, Orange City, Lake Nona, Bonita Springs, Marco Island, Jacksonville, and North Port.

Please review the responsibilities and job qualifications below and if you feel your background matches, apply. We have a wonderful opportunity, environment and compensation package for the right person. Excellent FT benefits package!

Salary Range: $25 - $26 Per hour

Responsibilities:

• Process insurance claims
• Submit reimbursement claims to payers
• Enter charges accurately to ensure proper records handling and fast payment responses
• Process and follow up on payer denials, exceptions, and exclusions (via portal and clearinghouse)
• Manage fee schedules to ensure creation and posting of claims are accurately processed and revenue and AR is accurately reflected
• Post payments and reconcile daily between PMS and Bank to ensure accuracy and completeness
• Utilize monthly aging accounts receivable reports to follow up on unpaid claims and triage accordingly
• Research and resolve client billing problems or issues
• Produce ad-hoc reporting requests for finance and operations as needed

• Minimum of 2 years’ experience in dentistry-based healthcare patient collections
• Practice management software experience in Open Dental (primary PMS), Eaglesoft, Dentrix and DSN
• Experience with word processing, and spreadsheet applications
• Familiarity with dentistry related procedures and terminology
• Experience in claims appeal and reconsideration process with insurance companies to ensure maximum entitled reimbursement
• Responsible use of confidential information
• Perform to company standards of compliance with policies and procedures
• Ability to multi-task and work courteously and respectfully with fellow employees, clients and patients
• Knowledgeable in account collections
• Strong written and verbal communication skills