Growth requires a strong foundation, and at Buchanan & Edwards, our people are our strength.

They are the foundation for building the next generation of innovative IT solutions, revolutionizing the industry, and solving the nation’s most critical challenges.

• Conducting virtual training sessions for IAS end users
• Managing the training registration for those sessions
• Maintaining an in-depth user guide
• Developing training materials as new system changes are implemented or when the needs of the IAS user community changes
• Continuously improving the IAS training program

A challenging and dynamic work environment isn’t all that BE has to offer. When you join BE, you become an integral part of our team. Not just an employee number, but a valued opinion with a voice that carries and drives change and innovation. You’ll have access to some of the most well-respected IT industry leaders in virtually every field and learn new tools and techniques while expanding your knowledge and skillset. We’re dedicated to helping you develop your career, and our culture applauds outside-the-box thinking and initiative. Our employee-focused leadership team knows that your success is our success and empowers employees with the necessary tools to excel. Join us as we continue to move the future forward, together.

• The day to day responsibility for the candidate may change depending on customer priorities and the training schedule. The primary responsibilities for the Customer Trainer will be to create and maintain documentation:
• Develop training materials to assist the IAS user community
  • Materials are usually Word documents or PowerPoint presentations
  • Development of materials may require working with members of the development team to understand new functionality. The candidate may be required to analyze the system changes and recommend a training approach based on their subject matter expertise.
• Updating the IAS user guide
  • IAS user guide is comprised of several large Microsoft Word documents
• Creating materials for new training courses
  • Materials are usually Word documents or PowerPoint presentations
• The Customer Trainer may be required to conduct end user training as part of a regular rotation or support other activities for end user training:
• Conducting virtual training sessions to end users
  • The number of sessions per week ranges from one to three sessions
  • The scheduled training time for each session ranges from two to seven hours
  • Some sessions are lecture only while other allow students to utilize a “sandbox” for creating transactions
• Managing/assisting in the registration of students in training sessions
• Recommending improvements to the IAS training program
• Designing and developing new training curriculums
• While a knowledge of specific IAS applications is not required for this position, a successful applicant will be expected to learn the applications and be able to train end users on the applications as quickly as possible.

• Excellent communication skills
• Strong writing skills, with an emphasis on writing that is based on best practices for adult education
• Proficient with Microsoft Office Suite, especially Microsoft Word
• Ability to work with technical resources to understand system changes and assess the impact to end users
• Ability to be a flexible team player and collaborate with co-workers in an all-remote work environment
• Able to obtain a public trust clearance

• Experience in conducting virtual training
• Experience in designing and developing training curriculums

Buchanan & Edwards, Inc. (BE) is an Information Technology and Professional Services consulting firm located in Arlington, VA. BE is a diversified high-technology services company, providing government, commercial and nonprofit agencies technology solutions and organizational management services to ensure mission success. Serving the federal sector since 1998, we base our solutions on an in-depth understanding of our clients, their mission and the unique challenges they face. BE is the winner of the 2015 Microsoft U.S. Federal Solution Partner of the Year award, a 2015 and 2016 Washington Post Top Workplace and has been an Inc. 500/5000 awardee for six consecutive years. Buchanan & Edwards, Inc. is dedicated to fostering, cultivating and preserving a culture of diversity and inclusion. We are committed to crafting a workplace that endorses creativity and innovation, and promotes engagement through open communication, acceptance of new people and ideas, and a supportive team dynamic. Buchanan & Edwards, Inc. is an equal Opportunity Employer–Minorities / Women / Veterans / Individuals with Disabilities / Gender Identity / Sexual Orientation. Buchanan & Edwards is an E-Verify employer.

#CJ