Customer Service Specialist - Welcome Center & Gift Shop Job at Floyd County & City of Rome, GA
Job Details
Category
Part-Time Opportunities
Status
Open
Part-Time
Salary
$13.00 - $15.00/hour
Posted
October 17, 2022
Closing
Open Until Filled
Tools
Apply Online
This is a Part-time Floater position with no benefits.
General Description:
Under general supervision, shares duties in the Visitor Center(s) and Georgia’s Rome Gift Shop. Acts as the ambassador in all aspects of the Welcome Center and Visitor Center. The Customer Service Specialist reports directly to the Visitor Center/Gift Shop Manager. This is a part –time position with floating hours.
Minimum Qualifications:
- High School Diploma or equivalent; some college helpful; supplemented by one to two years’ experience in sales and cash handling.
- Knowledge of Rome and Floyd County history, government and recreational facilities helpful.
- Must have experience in Microsoft Word, Excel, Publisher and Internet Explorer.
- Must be able to work independently and make decisions and the ability to accept new challenges and changes; often displaying willingness to seek information from a multitude of sources.
- Must have outgoing personality with an ability to make others feel comfortable.
- Must be poised, diplomatic and tactful and present a neat, tasteful appearance.
- Willingness to be available for evening and weekend work when the activities of the Gift Shop and Visitor Center and/or special events or functions necessitate.
- Must possess and maintain a valid Class C Georgia Motor Vehicle license in the state of residency; must have a reliable vehicle and applicable insurance for local travel. Cost of travel will be reimbursed at a mileage rate adopted by the Rome City Commission.
- Must obtain National Incident Management Systems (NIMS) 100 and 700 within three (3) months of employment.
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