Sutton Transport, Inc. is recruiting for a full time Customer Service Representatives to join our team. Sutton Transport's commitment to provide outstanding service has contributed to tremendous business growth. Our core customers have remained loyal and long-standing. We are proud of our ability to provide exceptional on-time pickup and delivery services. Our Customer Service Representatives are a crucial part in maintaining our great customer relationships.

We have achieved a lot, including expansion throughout Wisconsin, Illinois, Minnesota, and Missouri, adding the newest technologies, as well as offering top-notch service to every customer. We will always strive towards excellence. We believe once you start a career here, you will never ever want to leave. Its fast, fun and above all, rewarding. Come find out for yourself! We know Sutton Transport might just be the place for you to have a fresh start.

Customer Service Representative is responsible for:

• Answering all incoming phone calls.
• Data entry of pickup orders per customer requests.
• Verification and auditing of billing compliance to ensure accurate invoicing to customer.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Updating order detail in dispatching software.
• Providing quality, professional and prompt customer service to all external and internal customers.

Work Schedule:

• Monday through Friday, no weekends
• Hours from 9:00am - 5:30pm

What we offer:

• Consistent wage reviews/increases at least yearly
• Paid every week
• 401K w/company match

Qualifications Are:

• Prefer one year customer service experience and data entry experience in an office setting.
• Must have proven track record of success
• Proficient with basic computer/keyboard skills.
• The ability to multitask
• Extremely detail-oriented
• Strong interpersonal skills
• Good organizational skills
• Self-motivated and able to work with minimal supervision
• Experience with MS Outlook and WORD
• High School Diploma or GED

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: Up to $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

Work Location: One location

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