• Process and verify store orders received through Pulse (electronic ordering system).
• Provide courtesy reminder calls to stores that have not placed order by cut-off times.
• Prepare billing for order add-ons and pickups.
• Prepare all paperwork for loading and production (using Access program); run any pertinent reports, dough maps.
• Prepare route packages for drivers to include invoices, keys, credit requests, D&S paperwork, COD requests, alarm codes, and any necessary communications to the stores.
• Coordinate and disseminate corporate, marketing and other company information to the stores.
• Assist with routing of trucks where applicable.

• Receive and resolve customer requests, concerns and complaints.
• Contact stores to advise them of any changes to routing schedules; weather or production delays, etc.
• Answer and route all departmental calls.

• Maintain filing system for invoices, reports and other customer-related information.
• Maintain customer contact list.
• Update or add new store information in order management system (Domicas).
• Provide clerical support to other departments as needed.

• Process credits for the Domino's Pizza stores.
• Code credits for delivery accuracy using credit tracking program.
• Coordinate credit requests with appropriate departments for further research.
• Process special orders/pick-ups.

• Assist with accounts payable.
• Assist in generating weekly keys.
• Provide back-up to payroll administrator.
• Assist with accounts receivable and past dues.

• Perform inventory counts and reconcile ICL.
• Order vegetables products.
• Maintain vendor credits, working with WRC to obtain accurate credits.

• High School diploma or GED.
• 2-3 years of Customer Service experience.
• Excellent communication and organizational skills.
• Ability to handle multiple tasks.
• Strong knowledge of Microsoft Office software.
• 1-2 years bookkeeping or general accounting experience preferred.

Domino’s started back in 1960 as a single-store location in Ypsilanti, Michigan. Over the years, we expanded and now have tens of thousands of stores around the world!You might be thinking, “Wow, how does Domino’s get food to thousands of stores?” Well, that’s where you come in. We have food supply and dough manufacturing centers in various locations around the U.S. and across Canada, Hawaii and Alaska. They provide fresh dough, equipment and food to franchise and company-owned Domino’s stores in the U.S. and Canada.Join us! We’d love to have you!