Customer Service Representative Job at Turning Point for God
Turning Point for God Lakeside, CA 92040
Turning Point for God is the radio and television ministry of Dr. David Jeremiah, senior pastor of Shadow Mountain Community Church. It is an international ministry with a vision to reach every language group in the world with the Gospel and the teachings of God’s Word. From a modest beginning over forty years ago, Turning Point is now accessible by 3 billion people worldwide every day through radio, television, and the Internet.
Position Summary:
Will be responsible for processing inbound/outbound calls and emails along with filing, data merging, and verifying addresses of incoming/outgoing mail within the Customer Service department. They may also assist in other projects, including but not limited to processing mail requests and data entry.
Essential Functions:
- Answering calls
- Reading and processing mail requests
- Emailing and/or calling our members
- Keying data into our Windows-based data base
- Accurately communicating information
- Other projects as they arise
Qualifications:
- Excellent communication skills
- Attention to detail
- Ability to type 50+ words per minute with 98% accuracy
- Familiar with Windows Office Suite
- Familiar with 10-key
- Team player
- Strong work ethics
- Quick learner
- Bilingual in English and Spanish preferred but not required
Other Requirements:
- Position is at Turning Point’s International headquarters in Lakeside, CA.
- full-time: 6:00 a.m. to 2:30 p.m. or 7:00 a.m. to 3:30 p.m. PST
- part-time: 6:00 a.m. to 11:30 a.m. or 10:00 a.m. to 3:30 p.m. PST
- Remote work is a possibility, must have stable Internet connectivity
- Must be a like-minded believer and share our passion to deliver the unchanging Word of God to an ever-changing world.
This description reflects management’s definition of essential functions for this position, although this list is not all-inclusive to what tasks may be assigned. Turning Point reserves the right to modify job duties or job descriptions at any time.
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