Customer Service Representative Job at TEC Group INC
Job Responsibilities:
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Job Qualifications:
- 3-5 years High Volume Corporate Collections experience
- Associates Degree or equivalent work experience
- Knowledge of Billing and Collections procedures
- Industry knowledge of Lien Laws
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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