Customer Service Representative Job at M&M Staffing Solutions, LLC.
Customer Service Representative
Great Company that is linked to the government located in the West Mifflin is currently seeking experienced Customer Service Representatives. The ideal candidate must have at least one year of experience in a related field and must have excellent communication skills. This position offers a long term home that offers room for growth with 100% paid benefits.
Responsibilities of the Customer Service Representative
- Customer Service Representative verifies customer and account data by reviewing, correcting, deleting, or reentering data
- Update customer accounts as needed, including but not limited to account contact information, telephone numbers, and emergency contacts.
- Manipulate existing data, edit current information, or proofread new entries to the database for accuracy.
- Maintains customer confidence and protects operations by keeping information confidential.
- Assist with other administrative tasks as assigned.
Requirements of the Customer Service Representative
- Knowledge of Microsoft office
- 40 WPM + typing speed
- The Customer Service Representative shift is (9:00 AM - 5:30 PM Monday - Friday) or (2:30 PM - 11:00 PM with rotating weekends)
Benefits of the Customer Service Representative
- Hourly Rate: $18.61/hr
- Training is onsite for the first 30 days then it will be work from home, but the work from home could be temporary.
- 100% paid benefits by the employer (Medical Dental, Vision)
- The company contributes 10% of the salary into the 401k
- Paid time off
Job Type: Full-time
Pay: $18.61 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- West Mifflin, PA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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