Successful Parker employees come from a diverse range of backgrounds but share a common set of traits. Are you a good fit for Parker?

Parker is committed to providing team members an empowered, inclusive and values driven work environment. The Parker Hannifin company offers competitive benefits from day one of employment.

• Health, Dental and Vision
• 401k matching up to 5%
• Company funded pension plan
• Profit sharing
• Paid vacation
• 12 paid holidays

This Customer Service Representative will work independently to provide premier customer service to assigned, established customers. They will assist their customers in all areas of order entry, changes, problem resolution, and communication of division pricing and follow-up to ensure the customer is satisfied.

Responsibilities

· Communicates in a timely manner with customers, field sales and internal personnel regarding customer needs, including coordination and bundling products to make kits

· Receive, review and input customer orders, as well as suggest new sales or opportunities

· Provide prompt responses to customer requests, issues and schedule changes made by phone, fax, e-mails, etc.

· Follow-through to resolve customer complaints

· Use Parker catalogs and reference material to answer customer questions

· Perform all required and best practice activities in the servicing of all customers

· Expedite Division products

· Maintain and expand upon current customer relationships

· Actively support the Corporate Win Strategy

· Perform other related responsibilities

Qualifications

· Handles more than basic customer service ex; extensive customer contact and/or coordination on special, more complex projects, such as a kit

· Excellent telephone skills with the ability to work with others

· Ability to read and interrupt written forms of communication (customer Pos, change orders, PO special instructions, work instructions, etc.)

· Order entry and order tracking experience

· E-mail and internet (customer portal) experience

· Must be a self-starter, able to work independently, and motivated to follow through to closure

· Ability to multi-task many projects at once, prioritize and escalate issues when appropriate

· HS Diploma, BA degree preferred, but not required

· Ability to sit for long periods of time

· Ability to get up frequently to retrieve documents, including from the shop

For more information and to apply for this position please go to: www.parker.com/careers

We can’t wait for you to join our team!

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Profit sharing
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: One location

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