At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

LabCorp seeking a Lead Service Representative/Courier to join our team in Boise, ID. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable. For more detailed information, please click here.

Job Duties/Responsibilities

• Assist in the supervision of the day to day operations of the department
• Help lead the team in their daily processes and procedures
• Assist with preparation of laboratory specimens for analysis and testing Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices
• Perform quality assurance checks to ensure efficiency and accuracy
• Resolve any production errors as requested by management
• Research and resolve any production errors while escalating when necessary Engage in continuous process and service level improvements
• Perform quality assurance checks to ensure efficiency and accuracy Responsible for enforcing and managing policies and procedures
• Perform administrative duties as needed

Monday - Friday 3:00 pm to 11:30 pm overtime and rotating weekends may be required

Requirements

There are sites this role supports which require workers to be vaccinated for COVID-19. Labcorp will consider reasonable accommodations If you are in need of an exemption due to a medical contraindication/disability or religious belief.

• High school diploma or equivalent Associates or Bachelor's degree is a plus
• 3 years of relevant experience; preferably in a clinical laboratory
• Prior leadership experience is a plus
• Familiarity with laboratory operations as well as policies and procedures is preferred
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast paced environment
• Ability to handle the physical requirements of the position

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

For more information about how we collect and store your personal data, please see our Privacy Statement.