Cook/Prep Job at The Mercantile Hotel

The Mercantile Hotel New Orleans, LA 70130

A Cook is responsible for preparing guest food, producing meals, and cleaning their workspace throughout the day to follow health and safety guidelines. Cooks are responsible for delivering food that is not only delicious and cooked to the specifications of the customer, but that is safe and fresh as well.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.

- Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.

- Engages and creates a positive experience for guests.

- Has thorough knowledge of menus and the preparation required, according to hotel standards.

- Prepares all foods following hotel standard recipes.

- Takes orders from wait staff or computerized system.

- Responsible for cooking orders according to food health and safety standards.

- Handles multiple food orders at a time and monitors multiple orders as new orders arrive.

- Ensures each guest order has the correct food and sides.

- Delivers food order to wait staff in a timely manner.

- Stores all food properly.

- Responsible for sanitizing and cleaning workstations and utensils.

- Reorders stock and food supplies.

- Maintains cleanliness and organization of all storage areas.

- Completes necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant operating hours.

- Prepares ingredients for the shift; washes vegetables, seasons meat, etc.

- Prepares and displays buffet food items according to the hotel standards.

- Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking.

- Recognizes quality standards in fresh vegetables, fish, dairy, and meat products.

- Knowledge of herbs and spices and proper use of each.

- Breaks down buffets and kitchen line, stories food and equipment properly at the end of each shift.

- Ensures ingredients and final products are fresh.

- Follows recipes, including measuring, weighing, and mixing ingredients.

- Bakes, grills, steams, and boils meats, vegetables, fish, poultry, and other foods.

- Presents, garnishes, and arranges final dishes.

- Handles and stores ingredients and food.

- Maintains food safety and sanitation standards.

- Projects a professional manner with an emphasis on hospitality and guest service.

- Maintains a clean, healthy, and safe working area along with awareness of all sanitary practices.

- Supports other staff to ensure guest satisfaction.

- Follows safety and quality regulations.

- Handles guest complaints and solve problem to the degree possible.

- Performs any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.

2. Minimum 2 year of cook experience required, hospitality industry preferred.

3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.

5. Knowledge of reservation and POS systems.

6. Ability to work with computers and good knowledge of operating software preferred.

7. Must be able to multi-task and be detail oriented.

8. Must be a team player.

9. Ability to work independently with minimal supervision in a high degree of autonomy.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employer is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, bend, and walk for long periods of time. The employee will be required to reach, with hands and arms. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. This position demands physical and mental health.

- The position occasionally requires the employee to stoop, kneel, crouch, or crawl and smell. The employee will be required to lift, carry, walk, sit, push, pull, and work a flexible schedule including long hours, holidays, and weekends. Must be able to move continuously during work hours and to lift up to 50 pounds.

- The noise level in the work environment is usually moderate.

*

A Cook is responsible for preparing guest food, producing meals, and cleaning their workspace throughout the day to follow health and safety guidelines. This role is responsible for delivering food that is not only delicious and cooked to the specifications of the customer, but that is safe and fresh as well.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.

- Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.

- Has thorough knowledge of menus and the preparation required, according to hotel standards.

- Prepares all foods following hotel standard recipes, taking orders from wait staff or computer system.

- Cooks orders according to food health and safety standards.

- Handles multiple food orders at a time and monitoring multiple orders as new orders arrive.

- Delivers food order to wait staff in a timely manner.

- Sanitizes and cleans workstations and utensils.

- Reorders stock and food supplies.

- Maintains cleanliness and organization of all storage areas.

- Completes necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant operating hours.

- Prepares ingredients for the shift.

- Prepares and display buffet food items according to the hotel standards.

- Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking.

- Recognizes quality standards in fresh vegetables, fish, dairy, and meat products.

- Knowledge of herbs and spices and proper use of each.

- Breakdown buffets and kitchen line, storing food and equipment properly at the end of each shift.

- Ensures ingredients and final products are fresh.

- Follows recipes, including measuring, weighing, and mixing ingredients.

- Bakes, grills, steams, and boils meats, vegetables, fish, poultry, and other foods.

- Presents, garnishes, and arranges final dishes.

- Handles and stores ingredients and food.

- Maintains food safety and sanitation standards.

- Maintains a clean, healthy, and safe working area along with awareness of all sanitary practices.

- Supports other staff to ensure guest satisfaction.

- Adheres to safety and quality regulations.

- Handles guest complaints and solve problem to the degree possible.

- Performs any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.

2. Minimum 2 year of cook experience required, hospitality industry preferred.

3. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

4. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.

5. Knowledge of reservation and POS systems.

6. Ability to work with computers and good knowledge of operating software preferred.

7. Must be able to multi-task and be detail oriented.

8. Must be a team player.

Benefit

  • $250.00 sign on bonus
  • Employee Referral Program $250
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life Insurance
  • Paid Time Off
  • 401k Retirement Plan
  • Profit Sharing

Job Types: Full-time, Part-time

Shift:

  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location




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